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You will need to give us more to go on here.
Tell us, in detail, about the WMV file, size, dimensions, how was it generated, Audio, etc. The more detail, the better. Usually PE plays nice with a lot of WMV's, but just like AVI, there can be a lot of differences in a WMV wrapper.
Next, tell us about your system, OS (XP-Pro SP-?), processor, RAM, I/O, video card, sound card, etc.
Last, what were you doing, when the program crashed.
When you've supplied those types of details, you might want to read over the FAQ's at the top of this forum. Don't just limit that reading to PE4, but go back and read the various other versions' FAQ, as well. There is a wealth of info in those, and probably some ideas for improving the performance of both your system and PE4.
Like I said Premiere Elements 4.0
Windows XP Pro Version 2002 Service Pack 2
Pentium 4 3.GHz, 1.49 GB of RAM
SoundMAX Integrated Digital Audio
Intel(R) 82865G Graphics Controller
I tried to open two different WMV files from drive. One is 38Meg, other is 6 Meg. They were recorded from a webinar we produced.
Part of the problem is memory. I moved the cache file to C: drive which has 25 Gig free disc space. I moved the files to C: drive and tried to open them and it went a little further but got error message:
The instruction at 0x07c3bfb8 referenced memory at 0x00000001. The memory could not be read.
Thanks, for your help.
Unless the WMV files are not editable, then they should work. Sometimes the encoder puts the keyframes are too far apart.
You have the same sound and video that I have. You only have 96MB of shared memory for graphics. Not really that good for video work, and definitely not for high definition.
Why the odd amount of RAM? Does your owners manual say you can do that without causing problems?
Quicktime breaks very easily, I recently found out. Uninstall and then reinstall the latest version.
You could also uninstall and then reinstall Windows Media Player.
That's all I have.
I attempted to load an .avi clip; however, each time I clicked on the folder containing the clip PE 4 promptly crashed.
I'm running a PC with XP Service Pack 3. My PC has a AMD Athlon 64x2 dual core processor 6000+ (3.01 Ghz) and 3.00 Gb RAM. The PC has a GeForce 8500 GT video card and I;ve loaded the latest drivers for the video card. I have the latest versions of Quick Time & Real Windows.
I have two hard drivesl the first with 173 Gb avaiable space and the slave drive has 142 Gb available space.
Any help would be appreciated.
What sort of AVI clip is it?... there are many types. Where did you source it?
The AVI clip was oringinally an 8MM video that I captured to my Panasonic DVXA camera. I loaded the foottage from the camera to the PC via PE4. I suspect the problems lies with the the soruce tape.
It shouldn't matter what the original source tape was, Joe. If you captured from a miniDV into Premiere Elements, as far as the program is concerned, that's where the file originated.
How much free space is on your hard drive? (I'm not really clear from your previous post.) And has it been recently cleaned and defragmented?
This sounds like an out-of-scratch-disk problem.
Operate a VAIO VGN-AW11XU,which was purchased in Dec. 2008 and was loaded with Premiere Elements 4.0
This is the most powerful multimedia VAIo, with all features installed like 4GB memory,Intel Centrino 2 processor T9600 (2.8 GHz),VISTA Ultimate, NVDIA 9600GT and dedicated GDDR3 Video Memory of 512 Mb.
I keep on getting CRASH problems especially when I try to add transition to my video clips. The problem message details are :
Problem Event Name: APPCRASH
Application Name: Adobe Premiere Elements.exe
Application Version: 18.104.22.168
Application Timestamp: 46f98f81
Fault Module Name: StackHash_06a9
Fault Module Version: 6.0.6001.18000
Fault Module Timestamp: 4791a7a6
Exception Code: c0000374
Exception Offset: 000b015d
OS Version: 6.0.6001.2.1.0.256.1
Locale ID: 1032
Additional Information 1: 06a9
Additional Information 2: bc3df167e4e07c2f973b80c7de9b1a5b
Additional Information 3: a44f
Additional Information 4: 2a1b05c4d7cdba5c95e750c734db17fa
I have the latest QuickTime installed.
Your help will be highly appreciated.
Because your problem is likely unrelated to John's, I'd recommend you start your own thread if you're looking for help, Ilias.
It might also help to know what type of video you are editing and what type of camcorder it came from.
The camcorder is the SONY Handycam HDR-SR12E which records on a hard disc of 120GB.
The video clips which recorded with above camcorder, are ( SD )MPEG-2PS
Appreciate your effort to help.
Please see my previous post, Ilias.
Steve, I had another crash today.
Downloaded some MPEG2 files, set Project Settings to PAL(5.1ch) widescreen 48Khz and all went fine until I decided to add Titles.
Then the message window appeared telling me that the programme stopped.
I couldn't restart the Adobe Elements 4 , I had to restart the PC.
Any advise ? Thank you ,
Have you contacted Adobe Tech Support?
ILIAS, take the Mpg2 file(s) that are causing problems, import into Windows Movie Maker (WMM), and convert files to DV-AVI (taking the defaults).
WMM comes free on WinXP and Vista, and you can also download from the Microsoft website.
If you can convert in this manner, I am pretty certain that many of the issues you are encountering will subside, or completely disappear...
>Because your problem is likely unrelated to John's, I'd recommend you start your own thread if you're looking for help, Ilias.
Chuck, I have already started my own thread.
Steve Grisetti has been commincating with me on this issue.
I am not happy at all with PE 4 and I am concerned purchasing the PE7 version to handle HD . Ilias