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Are your video's captured in Widescreen? And does your Project format match your capture format.. ie widescreen or standard.
At the start up splash screen you can go into set up and slelect the project format.
I checked the settings on my HD20, capture is set on HDV, nothing about widescreen. Here are my settings for PE4:
Editing mode: DV NTSC
Timebase: 29.97 fps
Frame size: 720h 480v (0.900)
Frame rate: 29.97 frames/second
Pixel Aspect Ratio: D1/DV NTSC (0.9)
Fields: Lower Field First
Figure 720 x 480 would fill up the screen. Is there a way to change the presets? Can't seem to create a new preset.
Is that the HV20??? If you have captured in HDV and want your final export to be in standard definition it would be best to downconvert in the camcorder to widescreen DV-AVI and capture this. It gives better quality when working with a standard definition project. Check your manual on how to set up the camcorder to downconvert.
Either way you need to set up the DV NTSC Widescreen project in PE4, currently you have it set to standard. When PE4 starts up, before selecting New Project go into the project settings Set Up and select the DV NTSC WIdescreen preset.