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Is this a miniDV camcorder, and was your video captured by Premiere Elements over a FireWire connection?
Is the audio set to 12-bit or 16-bit audio?
If you play the audio clips on your computer with Windows Media Player, is there sound?
You should also make sure to update your RealTek audio drivers, Quicktime and your audio card's firmware, per our FAQs.
Thank you in helping me to diagnostic the pb
Yes it is a minDV cam, and the video was captured by PE over FireWire connection.
Concerning the audio 12 bit - 16 bit. the settings in PE3of my sound card SoundMax HD is 16 bit
When I build my project in PE3, all the sound track are working well. The sound disappears ONLY when I load a movie that was previously saved with PE3 (or PE2) in my DV tape !
I have also tried with my laptop and Windows Movie Maker to capture back my movie. It is the same !
I am anxious to know if my pb does come from the "exportation on the tape" phase.
What is the Audio bit-rate on your camera set to? Many allow either 12-bit, or 16-bit to be set, via the camera's Menu. It should be set to 16-bit if possible.
Exporting to tape should be a bit-for-bit digital transfer of raw data over the FireWire connection. It *should* not cause any change in the data. If the file(s) play fine in PE, this transfer should have no effect.
Yes this was a bug in PE2 for PAL versions of PE2. Video exported to tape, when recaptured into PE had no audio. There was a bug fix for PE2 that resolved it. Here is the fix for the English version:
For other languages go here:
Not sure what you can do for PE3????
You are right, I remember this update in PE2.
This patch is NOT working with PE3.
It become critical as I try to transfer with Windows Movie Maker
I have just done a last try!
- Based on the lastest sound setting, I have created a dummy movie with PE3. It works fine and the digital transfer working well (YES). Then I have just changed the tape in my camera with a set of previous movies (without restarting PE3)
It does NOT work. either with PE2 or PE3 project.
It is becoming a nightmare. Do all my saved DV movie out ?
Not sure it will make any difference but did you say you have tried MovieMaker to capture? Otherwise you could try WinDV... http://windv.mourek.cz/ this is freeware capture progam for DV.
No difference with Movie Maker or WinDV. No sound is back.
Shall I tried with an other miniDV camera !? any other last change ?