If these are songs from iTunes, they are loaded with copy protection software so that you can't use them in other programs.
The FAQs at the top of this forum offer more information.
I have the same error, but when I import a video file (.mov) the have 37 Gb. Please help me.
Welcome to the forum.
Can you give us the details of the MOV file? MOV, like AVI is but a wrapper, and can contain almost anything.
MediaInfo, the free utility, should be able to "peek inside" the wrapper and give you the full details.
Knowing which camera the file came from, might be helpful too.
Last, do you have the latest version of Apple's QuickTime Player installed?
Hi, I install the Medi Info.
This is the result:
Format : MPEG-4
Format_Profile : QuickTime
CodecID : qt
FileSize/String : 37,1 GiB
I don´t know what the cam model, sorry.
And I have the quicktime version:
Version 7.5 (861)
What do you think about this info? Can you help me. I used the Premiere CS3 but I tried in CS4 and I have the same problem.
As Bill says, the MOV format is just a package. What's inside can be any of hundreds of possible codecs and -- as I pointed out in my first post -- quite possibly copy protection.
What type of camcorder did this video come from? (Video from non-camcorder sources can be very challenging to work with in Premiere Elements.)
MPEG-4 should be H.264 CODEC, and that should be installed, along with Apple's QT Player.
Now, QT Player is up to at least 7.6.9 now, so I would recommend installing the latest version, and then testing. I cannot remember at which version QT Player added H.264, but I think that it might have been about 7.5.5.