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Premiere Elements can not run on 64-bit Vista, Dave -- although some people have been able to successfully run it in 32-bit compatibility mode.
But if you do that and you still get problems, it could be a number of things, including the possibility that the video you downloaded from the web was copy protected.
Meantime, though, optimize Vista, per our FAQs:
And make sure you have the latest firmware, RealTek drivers and Quicktime.
And try working with some known compatible files, like the tutorial files that come with the program, just to make sure something isn't wrong with the program's installation.
Thank you, Grisetti.
But why was the AVI file which was created using Premiere Elements would give me the same error messagE?
Would you have any ideas or will it still be related to that compatibility issue?
Also, english is just my second language so I am a little trap with the statement below from the Adobe technote:
Note: For those versions of Premiere Elements that are compatible with Windows Vista, the 64 bit versions of Vista are not supported. Premiere Elements is compatible with 64 bit versions of Windows Vista. It has been tested on 64 bit Vista, and there are no known issues that are specific to the 64 bit version of the OS, However, Premiere Elements is not a 64 bit application. It runs on 64 bit Vista in 32-bit compatibility mode.
It is not fully supported but it says that the program is compatible with 64-bit.
The program will only function on a 64-bit operating system if it is in 32-bit compatibility mode, Dave.
Thank you again, sir.