6 Replies Latest reply on Sep 24, 2008 3:28 AM by Steve Grisetti

    Unsupported format or damaged file

    davemachews Level 1
      Hello,

      I've been getting this error message in Premiere Elements 4.

      I get this message when I use an MPEG file which was downloaded from the web. I was able to work with this video clip many times before but all of a sudden it gives me this error message when I want to use it in the project now.

      Also, I get the very same error message when I try to use an AVI file which I output using Premiere Elements 4 as well.

      Why would the program gives this kind of error message considering I have used the same file and for the AVI file which came from the same program as well?

      Running Vista 64
      Premiere Elements 4