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The problem is probably related to outdated firmware.
You can reset the playback settings in Premiere Elements 4 by clicking on the option in the >> flyout menu in the upper right corner of the monitor panel.
Thank you for your suggestion.
I updated my video card driver, reset the playback setting, and rebooted. Still the same error message. There still is no video on the monitor panel, only audio.
Go to Project>Project Settings>General>Playback Settings and change "standard" to " compatible" or vice-versa depending on your current setting.
Thanks, Paul. That would access the same option screen I recommended above.
Thank you, Paul & Steve.
Unfortunatly, Premier Elements still does not show any video playback on the monitor window, after trying your suggestions. I tried making the playback settings changes in two places, at the program startup screen and on the project screen. In both senarios, If I make the change and not restart the program, I still have no video. If I restart the program, the error indicator reappears in the lower right corner and the changes are not incorporated.
Background: This ATI Radeon 9800XT video card and Premier Elements have worked flawlessly for the last year. I had not used Premier for about 4 months. This time, I did a capture from my Canon camvorder and everything worked. As soon as I brought in the media for editing, I received the error message. So, I ran all the diagnostics on the video card and it passed. The video card, also, works well if I play a DVD or a game.
I would appreciate any other suggestion.
This really does have all the indications of an outdated firmware issue, Tony. Also, per our FAQ, be sure you have latest Quicktime, etc., too.
It's also possible, since you haven't used Premiere Elements for a while, that something you've installed or a Windows Update since has changed a setting. Try uninstalling Premiere Elements (removing preferences) and reinstalling. (It won't affect any work you have in progress.)
I will re install Premier Elements and see if that works. I will, also, try a running a new capture session from my camcorder.
Unfortunately, there isn't a firmware update available for my ATI Radion video card. Wish I had a replacement video card to try.
Thanks for the suggestions.
I uninstalled and reinstalled Premier Elements; then I recaptured the videos from my Canon Camcorder. The monitor window now works in edit mode! Thank you , Steve.
Yay! Happy moviemaking, Tony!