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Have you ever been able to get the program to work?
If not, that's one issue. If so, it's probably a different issue.
Also, Geoff, what operating system are you using, how fast is your processor, how much RAM do you have and how much free, defragmented space is on your hard drive?
I have used it without problems and in the past year have succesfully been editing HDV footage. This suddenly happened on Wednesday. I keep a ghost copy of my complete hard drive on another disc. I've restored the hard drive to where it was when the programme was working perfectly but get the same error message.
Dual core running at 2.33
2 gigs of ram.
I have 16.5 gigs free
Dis was defragmented yesterday.
What is making me sweat is the fact that I bought the upgrade from version 2 to three and cant find the upgrade disc as I was going to re-install but can't even do that as I can't find the disc.
Particularly if you started having problems on a Wednesday (Microsoft always sends out its automatic updates on Tuesdays, and that's no coincidence!) it's most likely a sign that an auto update has created an imbalance with some obsolete firmware or driver.
Update Quicktime, your RealTek drivers and your video card's firmware and see if that makes a difference.
Same problem here and almost the same day. I have been using PE3 since 9/07 without any major problems. Worthy of note, perhaps: This morning, I accepted an update request for the latest version of Adobe Flash.
I then ran PE3 to capture footage from the camera; I was able to start the new project and capture OK. Everything seemed fine until after capture was complete: when played back the video in PE3 (just the raw video, before any editing), I noticed there were quite a few dropped frames. Since I had forgotten to turn off the internet (so this old Dell P4 could handle the load), I decided to close PE3, re-check the pre-sets, turn off www and re-capture. When I exited PE3, the PC rebooted automatically (????? never happened before). Ever since (as in, "I've been working this issue all day!"), PE3 crashes ("Sorry, a serious error has occurred that requires Adobe Premiere Elements to shut down. We will attempt to save your current project.") whenever I try to open an existing project or start a new one.
Like I said, this has never happened before; I highly suspect the Adobe Flash update over-wrote or corrupted some files. I wonder if Geoff also updated Flash (???). I too have installed 3.0.2 and the mac-file-translation update.
Today, I updated XP; everything is current. I also updated Quicktime (7.5.5). Next, I look into updating the RealTek drivers. Any other ideas?
Update: I looked and don't think I have RealTek (hardware too old, I think)...
>I have 16.5 gigs free
Not much free space. How large is your hard drive?
I would not recommend doing any video editing with less than 30 gigabytes of free, freshly defragmented space on your hard drive.
I'm not aware of Adobe flash updating, it may well have done.
I have never had 30 gigs of free space as my laptop hard drive as it's only 40gig though I do use an external 250 gig HD on which I have 100gig free.
The technote at http://www.adobe.com/support/techdocs/333425.html may be useful in fixing the problem. It worked for me.
I would be very surprised if you could do any serious editing on a computer with only a 40 gig hard drive, Geoff. I've got a 160 gig C drive and I've still had to add a second drive to handle my video work!
I really don't know what the problem is with the hard drive size. I belong to a video club and have made videos which have won regional competitions on this very setup. I even have my own music videos made using up to six video tracks, all on my laptop. Please have a look at http://uk.youtube.com/watch?v=Bc34RDKEyvg to see the result them let me know why it is a problem.
The results look great, Geoff!
But I'm still surprised you can do any deep video editing with so little space on your hard drive -- particularly a C drive, which is constantly paging, fragmenting and filling with temp files.
Yes a nice video Geoff, is that you singing?
For your problem, try starting Premiere Elements while holding down the LEFT Shift and Ctrl keys, this will flush the cache and preferences.
Other thing to try with PE3 is to delete your prefences folder in
C:\Documents and Settings\YOUR NAME\Application Data\Adobe\Premiere Elements\3.0 (delete the complete Premiere Elements folder) it will be rebuilt next time you start PE3. Note it might be a hidden file on your PC and so you need to go to into Tools>Folder Options>View and select Show hidden files and folders.
Note this folder contains all your custom preset settings for projects, effects, and transition. You could try to just delete the file "Adobe Premiere Elements Prefs"
C:\documents and settings\YOUR NAME\adobe\premiere elements\3.0\Adobe Premiere Elements Prefs
I store all video clips on the external drive which obviously runs a little slower using USB but I've been editing in HDV exclusively for the past year and it works. I'm sure if I did this for a living and time was money, I would take a different approach but while it's just a hobby I can cope.
It is me singing. Thanks for the suggestions but this fault was the tipping point which made me, today, install V7.