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If you're getting the same message using that same disc on several computers, wouldn't that seem to indicate that the disc (which is a DVD, not a CD-ROM) might be the problem?
Assuming, of course, that all of the computers you tried to install it on had ample specs and were well maintained.
And that no other software on your computers (or malware) is blocking installation.
I had this "Insane" message when i by mistakedly tried running the content installer first.
Are you trying to do the same, are you trying to install the "setup" from the content folder or from the main application folder.
Yesterday I downloaded the 'tryout' version of PE7.
It installed without the goofy message.
My serial number from my own disk was rejected when entered.
The tryout version is missing lots of effects, it inserts a watermark over any video editing done in it. (more like a skidmark).
I uninstalled it and still await Adobe support.
I assume at this point there is a problem with the installer disk.
Even though the disk copied onto my hard drive without error messages.
As i asked earlier ... are you by mistakedly trying to run the content installer first ???
I let the CDCRom or DVD run its autoinstaller.
And I then use the install button on that dialog.
What...Is a content installer?
I guess you are clicking on "Install Premiere Elements Templates" instead of "Install Adobe Premiere Elements 7" button on the screen that comes automatically when you insert DVD.
There is a file "How to install.pdf" inside English-->UserDocumentation folder on the PE7 DVD....Maybe that can help
Thanks for the suggestions.
Adobe is sending me a new disk.
No I am clicking on 'install' premiere, not the templates.
I'll wait and see how another disk works.
I pray for patience to endure adobe's support.
No more need to reply at this point.
Well, I am shamed.
Yes, you are correct.
I was pressing the templates button.
Thanks for your help.