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Do you working in vista or xp system. Please check RAM in your machine is working correctly. In some cases RAM in machine would be 3 GB but one slot ram is not working and Press CTRL + Shift + ALT while launching Premiere element. It would be great if you can update your video and audio drivers. Let me know if its not working.
I'm running xp.. I tried the control+ shift+ alt and nothing happened on start up.. what was supposed to happen? thanks.
Holding down the left side Ctrl+Shift+Alt keys (it must be the LEFT SIDE keys) as the program launches can clear some corruptions in the execution files.
If that doesn't work, the next step is to do a repair/install, running the installation disks without uninstalling the program.
If that doesn't work, uninstall the program and reinstall it.
And if that doesn't work, you've got much deeper problems than the program itself.
is it possible to get disks from adobe since I bought the online download? so i guess i would just run the download againg with uninstalling.. correct? thanks Steve...
Might be worth contacting Adobe to ask.
I do not know Adobe's policy on discs, for the download version, but they do offer "replacement" discs, for the boxed version for a nominal fee. This, however, is usually for the latest version of each of their programs. Do not know if they offer this service to older programs.
I'd follow Steve's advice, but please report back with what you find out. I've always bought a boxed version, whether a new or an upgraded program, so I'm no expert on what Adobe offers.