4 Replies Latest reply on Nov 19, 2008 8:15 AM by the_wine_snob

    PE 4 Installation with Windows SP3

      Is there a known problem installing Premiere Elements 4 on a system with Windows SP3? I installed it fine on my laptop with SP2, but when I tried on my desktop running with SP3, got an error 1008 "The installation of E:\Premiere Elements\Adobe Premiere Elements 4.0.msi is not permitted due to an error in software restriction policy processing. The object cannot be trusted." Any info would be appreciated.
      AJM
        • 1. Re: PE 4 Installation with Windows SP3
          the_wine_snob Level 9
          Art,

          I have PE4 running on my laptop with XP-SP3 with no problems. What I do not remember is if I upgraded to SP-3 before the installation, but *think* that I did.

          The only problems that I encountered were with CS2 Production Studio. I had to do a bit of cleanup and file copying to get Bridge to work, and then had to do a "repair install" for P-Pro and Encore, but all is working well.

          Do not recall seeing an error 1008 before in these forums.

          It *could* be that PE4 was written, so that it looked for things in SP-2, and now some file names are changed, in SP-3. Still, I belive that I did my PE4 install after SP-3.

          Good luck, and maybe someone will weigh-in with exact details.

          Hunt
          • 2. Re: PE 4 Installation with Windows SP3
            Level 1
            I Rolled back to Windows SP2. Still having same problem. Seems to be related to the .msi file. When I click on the install icon, I get the message that "...the system administrator has set policies that prevent this installation." As far as I know, I'm the system administrator.

            Art
            • 3. Re: PE 4 Installation with Windows SP3
              Looks like its not Premiere Elements specific. Copy installer to system (not on desktop and C root) and then try to install.
              • 4. Re: PE 4 Installation with Windows SP3
                the_wine_snob Level 9
                I seem to recall some issues with MS installer. Oh, I wish that I even knew which forum it was - maybe Photoshop. There was a change in the not too distant past, and it seems that MS offered an updated version of installer on their site as a separate download. This cleared up a lot of problems for whichever Adobe program was suffering. Besides LMT's suggestion (often works perfectly with some other Adobe programs suffering from installation issues), I'd go to the MS download page and look for an update to MSI. I wish that my memory was better, as I'd give you some links to the discussions I sorta' recall.

                Good luck,

                Hunt