This content has been marked as final. Show 3 replies
I've never heard of Premiere Elements breaking a drive, Jan. Might be worth a call to Adobe Tech Support though.
Meantime, have you tried refreshing the driver?
Right-click My Computer, select Properties, then Hardware, then Device Manager. Open the CD/DVD devices listing and right-click and uninstall the hardware.
Windows will automatically install fresh ones in a few minutes.
Also, be sure to go to Windows Update and press the Custom button. This will give you access to Microsoft's non-critical updates, which you can then install manually.
<Jan_van_Kempen@adobeforums.com> wrote in message<br />news:firstname.lastname@example.orgNXanI<br />> After installation og Premiere elements 7, my DVD rom and<br />> DVD burner drive could not be used anymore. Error "cannot<br />> load or damaged driver code 39"<br /><br />Was that for reading, burning or both?
I'll be follow your suggestion to make a call to adobe.
Ofcoars i've tried to refress the driver, and allso to reinstall the hardware.
Í could not access the drives for both reading or burning