While this problem is not specific to PE4, I am hoping someone will be able to help me.
I recently purchaed a Dell XPS desktop for video editing. I am unable to capture from my SONY HDRHC7 camcorder. The new computer runs on Vista Home Premium; my old computer (never had any capture problems before) runs on XP. According to Dell, Adobe, and SONY websites, there are no additional drivers that I need to capture video.
Has anyone had similar problems? And, if so do you have any advice? Thank you.