3 Replies Latest reply on Jan 1, 2009 11:08 AM by Steve Grisetti

    PE4 "Where is the file" keeps coming up

      On a slideshow that I created in Photoshop Elements 6 and saved as a wmv file then finished with music and credits and bonus clips in Premier Elements 4, keeps saying "Where is the file IMG 123 jpg" I have gone back to Photoshop to see what is missing in my slideshow because I did recently change the name of some photos...BUT, I changed them in photoshop so that I could avoid this problem.

      When I open the slideshow in photoshop, it doesn't tell me something is missing. I saved it again as wmv to be sure I have a clean copy, but it still pops up missing in premier.

      If there is a way to see which picture it is saying is missing while in Premier, that will be helpful. I have done a search in my computer for this file, but can't find it. It seems to have been either moved or deleted because I see the photo number before the one that is missing.

      How do I either see the picture they are talking about or how can I find the missing file.

      Thank you
        • 1. Re: PE4 "Where is the file" keeps coming up
          Steve Grisetti Adobe Community Professional
          If you're using a WMV as your transfer file, Premiere Elements won't be looking for the native photo files. (It's also not the best way to transfer a slideshow to Premiere Elements -- but that's another issue.)

          Look in your Project Media panel. Is this file listed there? If so and you're not using it (even for a DVD menu background) you can right-click on the listing in the Project Media panel and select Clear.
          • 2. Re: PE4 "Where is the file" keeps coming up
            Level 1
            Hi Steve,

            Thank you so much for your reply.

            When I check the panel menu, the file is not there and I think that is because it is embedded in my wmv file that I created in Photoshop elements 6. That is my guess. The wmv file is in the panel menu though.

            Please share with me the best way to transfer my file to Premiere Elements. I do it that way because when I first called adobe tech support the guy suggested that I save it that way. Their tech support many times seemed like they did not know what they were doing (although to be fair, there were a few techs that were very helpful).

            Anyway, please share with me because I want to learn how to do this the best way possible.

            Thank you and Happy 2009!
            • 3. Re: PE4 "Where is the file" keeps coming up
              Steve Grisetti Adobe Community Professional
              Hi, Kathy--

              Since version 5, Photoshop Elements has incorporated into its workflow a slideshow interchange format, which sends the slideshow to Premiere Elements at full quality. You can even break the file apart in Premiere Elements and continue to work with the native photos!

              It only works with matched versions, however. Which means Photoshop Elements 5/Premiere Elements 3; Photo Elements 6/Premiere Elements 4; Premiere and Photo Elements 7.

              To use it, just select the option to Send to Premiere Elements from the Photo Elements Slideshow Creator. (I do recommend, for best results, that all of your photos are no larger than 1000x750 pixels though.)

              There's much more information and step-by-step instructions in my Steve's Tips article in the members area at Muvipix.com.