27 Replies Latest reply on Sep 13, 2010 8:53 AM by nealeh

    PE7: Project Presets missing

      I searched for previous threads on this topic and performed the recommended steps to fix it:

      1. Tried reinstall>restart.
      2. Tried uninstall>restart>cleanup>restart>install>restart
      3. Deleted pref file and forced PE7 to create a new one.

      None of the above steps helped. The project presets are still missing when I try to create a new project. I am forced to stick with 'DV NTSC Standard 48khz'. Can someone help me with this? Maybe someone can upload their presets in a zipped file and tell me where I should unzip them in my PE7 install structure.

      Windows XP SP3, Pentium 4 processor, 1GB RAM.
        • 1. Re: PE7: Project Presets missing
          New Improved Chuck Engels Level 1
          Probably want to call tech support
          • 2. Re: PE7: Project Presets missing
            Steve Grisetti Adobe Community Professional
            Here's how:
            http://www.adobeforums.com/webx/.3bbe7d56
            • 3. Re: PE7: Project Presets missing
              Level 1
              Alright... just tell me whether I have to install the content DVD in order to access the project presets.
              • 4. Re: PE7: Project Presets missing
                Steve Grisetti Adobe Community Professional
                You should not have to.

                There's clearly something wrong at your end that we're probably not going to be able to resolve on this forum.
                • 5. Re: PE7: Project Presets missing
                  Level 1
                  Alright, thanks!
                  • 6. Re: PE7: Project Presets missing
                    Ian4512

                    Hi Mark,

                    I have the same problem !

                    Did you find a fix for it !

                     

                    Ian

                    • 7. Re: PE7: Project Presets missing
                      the_wine_snob Level 9

                      Ian,

                       

                      From the PM, here is the Path to my Presets. Note: my installation location is not the default, as I have a separate folder for all Adobe programs, and they are NOT in the Path C:\Program Files. Also, I have XP-Pro and also PrE 4.0, so there will likely be differences there too. Just a caveat.

                       

                      For my Project Presets, my Path is C:\Adobe\Premiere Elements\Settings\en_US\NTSC\ and then DV; Hard Disk, Flash Memory, Camcorders; and HDV. For DV, I have: Standard 48KHz.prpreset and Widescreen 48KHz.prpreset. Remember, your Path will likely be \\Program Files\Adobe\\, rather than what I have.

                       

                      Maybe someone with PrE 8 (or whatever version you have) can tell you how things might have changed. Also note: newer versions should have more sub-folders and more Presets, than my version 4 does.

                       

                      Good luck, and hope that this helps,

                       

                      Hunt

                      • 8. Re: PE7: Project Presets missing
                        Ian4512 Level 1

                        Hi Bill

                        Found my path to presets.......adobe/adobe premiere elements/sharing

                        centre/presets (seem like output presets ?)

                        I'm currently on  elements version 7, XPpro

                        So the presets are in the program, but they don't show as project settings.

                        Could there be another set which is missing ?

                        Hopefully, I can spin out my current little project till Version 8 comes

                        from USA, via UPS.

                         

                        Thanks for your support

                        Ian.

                         

                        Ian.

                        • 9. Re: PE7: Project Presets missing
                          the_wine_snob Level 9

                          Ian,

                           

                          I wish that I could answer your question concerning other, and potentially missing Presets, but I only have PrE 4 and that general location is all that I have. I believe that Neale has PrE 7, and might be able to point you to any other potential locations, plus file names, sizes and dates, to compare.

                           

                          Good luck,

                           

                          Hunt

                          • 10. Re: PE7: Project Presets missing
                            nealeh Level 5

                            I have Presets folders in two places:

                             

                            E:\Program Files (x86)\Adobe\Photoshop Elements 7.0\Presets\

                            E:\Program Files (x86)\Adobe\Adobe Premiere Elements 7.0\sharingcenter\Presets

                             

                            Here are the detailed lists. To use them right click the links and save to your desktop, then rename them to remove the trailing .jpg. You can now open them with Adobe, or your preferred, PDF reader.

                             

                            Presets1.pdf.jpg

                            Presets2.pdf.jpg

                             

                            Cheers,
                            --
                            Neale
                            Insanity is hereditary, you get it from your children

                            • 11. Re: PE7: Project Presets missing
                              Ian4512 Level 1

                              Thanks very much, Nealah!

                              Will get on to it first thing tomarrow.

                               

                              Ian.

                              • 12. Re: PE7: Project Presets missing
                                the_wine_snob Level 9

                                Yes, a big thank you to Neale. I just shined the "Neale Beacon" over Gotham City, and he showed up with the goods! Batman could not have done this so quickly.

                                 

                                Hope that the location is just what you need.

                                 

                                Hunt

                                 

                                BTW - nice move with the JPEG extension. Since we lost the Attach File function, that is the neatest workaround. Adobe tells me that they are working on the restoration of that function, but that it is not yet ready.

                                • 13. Re: PE7: Project Presets missing
                                  nealeh Level 5

                                  I think the two files I posted are not of use though. I searched for 'presets' as that is what Ian said he had found in a folder - but on examination these are really themes.

                                   

                                  The project settings (NTSC / PAL) on PRE7 are, as Bill said for his older version, in a settings folder. In my case:

                                   

                                  E:\Program Files (x86)\Adobe\Adobe Premiere Elements 7.0\settings\en_US\

                                   

                                  Here is the complete list of them (follow the download instructions above).

                                   

                                  Settings.pdf.jpg

                                   

                                  Cheers,
                                  --
                                  Neale
                                  Insanity is hereditary, you get it from your children

                                  • 14. Re: PE7: Project Presets missing
                                    Ian4512 Level 1

                                    Hi Neale,

                                    many thanks for you reply !

                                    It's really great to find people who do not mind sharing their knowledge.

                                     

                                    OK heres where I am at........

                                     

                                    I have.......

                                    C:\Program Files\Adobe\Adobe Premiere Elements 7.0\MediaIO\presets\DVD\MPEG

                                    in there I find

                                    NTSC Dolby DVD

                                    NTSC Widescreen Dolby DVD

                                    Pal Dolby DVD

                                    Pal Widescreen Dolby DVD

                                     

                                    C:\Program Files\Adobe\Adobe Premiere Elements

                                    7.0\MediaIO\presets\DVD\BlueRay

                                    in there I find

                                    H.264 1440x1080i NTSC Dolby

                                    H.264 1440x1080i PAL Dolby

                                    H.264 1920x1080i NTSC Dolby

                                    H.264 1920x1080 Pal Dolby

                                    MPEG2 1440x1080i NTSC Dolby

                                    MPEG2  1440x1080i PAL Dolby

                                    MPEG2 1920x1080i NTSC dplby

                                    MPEG2 1920x1080i PAL Dolby

                                    They all have the Adobe PRSET logo attached to them

                                     

                                    I know other people have had this problem.

                                    I have installed the program on another computer and it is just the same, no

                                    presets, other than PAL-DV- 48khz standard.

                                    When I try to change thr preset the box is empty and greyed out.

                                     

                                    So it looks to me like the presets are in the program, but the program

                                    doesn't see them.

                                    Am I doing somethimg very basic and very stupid ?

                                    Or is the program messed up ?

                                     

                                    Ian.

                                    • 15. Re: PE7: Project Presets missing
                                      the_wine_snob Level 9

                                      Ian,

                                       

                                      I could see why maybe the NTSC Presets might not be visible, if one has a PAL installation (though I think that I have PAL though my installation and Projects are NTSC), but the HD ones, would just not seem to fit in. They should be there. I'll go check my ancient PrE 4, but think that I have all the PAL Presets too.

                                       

                                      Now, there is a Preferences file that tells PrE how and what to load, at launch. Many Adobe programs use these. There are some entries from when you do Edit>Preferences, but also some entries that tell PrE what to load. As each Adobe program seems to have a different keystroke to stop the Preferences from loading, this is only a guess, based on PrPro. Hold down the Shift key, and then click on the icon to launch the program. Continue to hold the Shift key, until you either get a message about "Resetting Preferences" or similar syntax, or the program has fully launched and you get the Projects dialog box. That message appears in some Adobe programs, but not all.

                                       

                                      One can manually Move the Preferences file, and it will be regenerated. Before I suggest that for your version, we really need a PrE 7 user to chime in with the exact location, as these (plus the official name) change with the versions, and I don't want to confuse, or lie to you.

                                       

                                      If you can regenerate your Preferences, you will need to go to Edit>Preferences and change any values that you wish/need, as all will be back to default.

                                       

                                      Good luck,

                                       

                                      Hunt

                                      • 16. Re: PE7: Project Presets missing
                                        nealeh Level 5

                                        Ian, I have those same files in those MediaIO\presets\DVD\ folders. However I want to confirm something with you:

                                         

                                        Ian4512 wrote:

                                         

                                        When I try to change thr preset the box is empty and greyed out.

                                         

                                        Do you mean that after you create a project you want to CHANGE its preset? If so then this is your problem. You create a project by selecting the preset in the new project dialog - AND THAT IS IT. You cannot change a project preset, you must select the correct preset when creating the project.

                                         

                                        In this screen shot you select 'Change Settings' in the New Project dialog and then you are presented with the Setup dialog where you pick the Preset you want for the project.

                                         

                                        preset.png

                                        Cheers,
                                        --
                                        Neale
                                        Insanity is hereditary, you get it from your children

                                        • 17. Re: PE7: Project Presets missing
                                          Ian4512 Level 1

                                          Hi Neale,

                                          No. Its when I open a new project. The dialog window  shows project settings

                                          PAL DVD, and the change presets buton  goes to a greyed out box with nothing

                                          in it, and as you say, no furthre change in project presets is allowed. So I

                                          am stuck with only with PAL DVD.

                                          • 18. Re: PE7: Project Presets missing
                                            nealeh Level 5

                                            Weird. Perhaps it's time to contact Adobe Technical Support

                                             

                                            Cheers,
                                            --
                                            Neale
                                            Insanity is hereditary, you get it from your children

                                            • 19. Re: PE7: Project Presets missing
                                              Ian4512 Level 1

                                              Hi all,

                                              Got this problem solved !!!!!!!!!!

                                              Trawled through this forum and came up with this......

                                               

                                              http://forums.adobe.com/post!reply.jspa?thread=390051

                                               

                                              It worked beautifully !!

                                               

                                              I just copied the atachment, extracted the en_us folder. Placed it in a new folder called Settings. Copied the settings folder in to the adobe elements folder.

                                               

                                              Voila ! everything works.

                                              Whew !!

                                               

                                              Ian

                                              • 20. Re: PE7: Project Presets missing
                                                Ian4512 Level 1

                                                Yipee !

                                                 

                                                its all working brilliantly !

                                                See post

                                                Again, Neale, thanks for you continued support on this.

                                                 

                                                Ian

                                                • 21. Re: PE7: Project Presets missing
                                                  Ian4512 Level 1

                                                  Hi Bill,

                                                  problem solved !

                                                  The answer was under our noses all the time.

                                                  Thank you for you continuing suport again !

                                                   

                                                  Ian

                                                  • 22. Re: PE7: Project Presets missing
                                                    the_wine_snob Level 9

                                                    Ian,

                                                     

                                                    Can you check the link that you posted? I get a reply editing screen and Mark's original post, but not the reply that solves the issue.

                                                     

                                                    Most of all, am very glad that you solved the issue, but now am highly curious as to what the solution is - please do not keep me in suspense.

                                                     

                                                    Good luck,

                                                     

                                                    Hunt

                                                    • 23. Re: PE7: Project Presets missing
                                                      Ian4512 Level 1

                                                      Hi Bill.

                                                      its in the thread.....

                                                      • 24. Re: PE7: Project Presets missing
                                                        Ian4512 Level 1

                                                        Hi Bill,

                                                        sorry for the mixup...there was 2 threads working on this.

                                                         

                                                        This thread....

                                                         

                                                        Re: PE7: Project Presets missing

                                                        I was posting in this one.

                                                         

                                                         

                                                         

                                                         

                                                        This thread has the answer....

                                                         

                                                        Mar 11, 2009 4:35 PM

                                                        Premiere Elements 7 missing project settings...

                                                         

                                                        17. Sep 11, 2009 2:25 PM  in response to: (Jeff_Fabiani)

                                                        Re: Premiere Elements 7 missing project settings...

                                                         

                                                        See the last post on this.

                                                        Hi all,

                                                         

                                                         

                                                        There is an even easier way to do this - avoiding the installation and all

                                                        that... Just follow the steps below:

                                                         

                                                         

                                                        1) Download the Premiere Elements 7 trial version from adobe.com (or even

                                                        better - I have attached the file to this post)

                                                         

                                                        2) Run the extractor but cancel the install-process. Now all installation

                                                        files are extracted in a folder. In my case I extracted to "\desktop\Adobe

                                                        Premiere Elements 7"

                                                         

                                                        3) Open the folder '\Adobe Premiere Elements 7\CoreTemplates' with in the

                                                        folder you extracted to.

                                                         

                                                        4) Extract the file 'settings.zip' to a folder of your choice

                                                         

                                                        5) Now copy the folder (and subfolders) with the same language code of your

                                                        PRE7 installation (In my case I copied the 'en_US' folder) into the Adobe

                                                        program folder in a subfolder you name 'Settings'. (In my case running a

                                                        danish windows the path is 'C:\Program Files\Adobe\Adobe Premiere Elements

                                                        7.0\Settings'

                                                         

                                                         

                                                        When finish you shold have a folder called 'C:\Program Files\Adobe\Adobe

                                                        Premiere Elements 7.0\Settings\en_US' with subfolders..

                                                         

                                                         

                                                        And voila - settings is back in the startup window...

                                                         

                                                         

                                                        /cyberiote

                                                         

                                                         

                                                        Hope this clears things up.

                                                         

                                                        Ian

                                                        • 25. Re: PE7: Project Presets missing
                                                          the_wine_snob Level 9

                                                          Ian,

                                                           

                                                          Thank you for that.

                                                           

                                                          Good luck,

                                                           

                                                          Hunt

                                                          • 26. Re: PE7: Project Presets missing
                                                            dfsfsg3425653435

                                                            link is dead, it sucks that adobe cant build a proper videoedit tool ...

                                                            • 27. Re: PE7: Project Presets missing
                                                              nealeh Level 5

                                                              Are you looking for PRE7 presets like the original poster? If so:

                                                              1. Right-click the following link and download the file:
                                                                en_US.zip.jpg
                                                              2. Rename the file by deleting the '.jpg' at the end of the filename.
                                                              3. You now have a zip file containing the PRE7 Project Preset folders.
                                                              4. Copy the en-us folder to C:\Program Files (x86)\Adobe\Adobe Premiere Elements 7.0\settings.

                                                               

                                                              If you have a different problem I suggest that you start a new discussion.

                                                               

                                                              Cheers,
                                                              --
                                                              Neale
                                                              Insanity is hereditary, you get it from your children