Hi - I am a new Premiere Elements 7 user. After completing my first project, I attempted to burn to a DVD. I clicked on Share - then Disc. A message came up saying there was a problem and Premiere had to close. I tried this several times.
I did post this problem on Muvipix.com, and received several suggestions from Steve and Chuck, but none of them worked and I'm not sure if they really understood the problem although they did try very hard to help me.
I switched over from Pinnacle because of all the problems I had with them, and I was hoping it would be a simpler process with PE7, but this supposedly basic function isn't working.
I have a brand-new Dell Computer (one month old) with these specs:
Intel Core 2 Processor (2.33Ghz, 1333F SB) w/Quad Core and 4MB Cache
6GB DDR3 SDRAM at 1067 MHz
ATI Radeon HD 4850 XT 512MB
750GB Hard Drive 7200RPM
Vista Home Premium Operating System (64-bit)
16X DVD+/-RW and 16X DVD-ROM
So it's a loaded computer.
I would appreciate any help I can get to solve this problem.
Work through these troubleshooting steps from the FAQs and post your results so we can have a look. Note, PE7 is not supported on Vista 64, people do have it working on Visat 64, however this may have something to do with your problem.
I found that by removing everything except Windows, re-starting, installing latest version of Quicktime, re-starting, installing Elements 7, re-starting and then re-installing the rest. It's very time consuming but it eventually works and one can export mpeg as well as burn DVDs.