1 Reply Latest reply on Mar 1, 2009 3:42 PM by Steve Grisetti

    Fatal Error - Blu-Ray - PE7

    Burgerson
      I upgraded from Premiere Elements 4 to 7. Previously I could write my HD projects to my Blu-Ray drive without trouble. Now I am unable to do so. Every time I try to write it to Blu-Ray I get a "fatal error" after the compilation is completed and right after it says it is starting to write to the Blu-Ray disc.

      I am running Vista Ultimate. I have an LG GGW-H20L Blu-Ray drive. I have updated the firmware for the drive to the latest version. I have also installed all upgrades to the PE7 software.

      I am able to write the project to a DV AVI file. I can also write it to a regular DVD disc. However, every time I try to write it to Blu-Ray (in any Blu-Ray setting) I get the fatal error.

      I tried repairing and re-installing the software and that made no difference.

      I feel like I upgraded for no reason - in fact I have gone backwards.

      Any suggestions?

      Thanks.
        • 1. Re: Fatal Error - Blu-Ray - PE7
          Steve Grisetti Adobe Community Professional
          Assuming that you've updated Quicktime along with your firmware and that you keep you computer well maintained ( http://www.adobeforums.com/webx/.3bc43f9a/0 ) and your drive defragmented, this may be an issue worth discussing with Adobe Tech Support.
          http://www.adobeforums.com/webx/.3bbe7d56

          They can more easily take you through some troubleshooting and determine what the problem is.

          Although version 7 is a bit more resource intensive (particularly with regards to RAM usage), it's generally an improvement over version 4's performance in every way.