1 Reply Latest reply on Mar 1, 2009 3:42 PM by Steve Grisetti

    Fatal Error - Blu-Ray - PE7

      I upgraded from Premiere Elements 4 to 7. Previously I could write my HD projects to my Blu-Ray drive without trouble. Now I am unable to do so. Every time I try to write it to Blu-Ray I get a "fatal error" after the compilation is completed and right after it says it is starting to write to the Blu-Ray disc.

      I am running Vista Ultimate. I have an LG GGW-H20L Blu-Ray drive. I have updated the firmware for the drive to the latest version. I have also installed all upgrades to the PE7 software.

      I am able to write the project to a DV AVI file. I can also write it to a regular DVD disc. However, every time I try to write it to Blu-Ray (in any Blu-Ray setting) I get the fatal error.

      I tried repairing and re-installing the software and that made no difference.

      I feel like I upgraded for no reason - in fact I have gone backwards.

      Any suggestions?

        • 1. Re: Fatal Error - Blu-Ray - PE7
          Steve Grisetti Adobe Community Professional
          Assuming that you've updated Quicktime along with your firmware and that you keep you computer well maintained ( http://www.adobeforums.com/webx/.3bc43f9a/0 ) and your drive defragmented, this may be an issue worth discussing with Adobe Tech Support.

          They can more easily take you through some troubleshooting and determine what the problem is.

          Although version 7 is a bit more resource intensive (particularly with regards to RAM usage), it's generally an improvement over version 4's performance in every way.