4 Replies Latest reply on Apr 3, 2009 1:44 AM by (Punk_Rock)

    PE7 Capture problems

    Graeme Whyte Level 1
      I have a Dual core processor and above spec computer for PE7 and have used 2 different dv tape camcorders (JVC & Sony) but still have the same problems in that the capture monitor every few minutes stops for a few seconds. I also find that can't stop recording from device control without closing the window (but can start the recording ok). The result is jerky footage when playing back. There is no problem in the camcorder recording and have turned off virus scans etc.
      Have tried various suggestions from troubleshooting but nothing has sorted the problem.
      Would be grateful for any help.

      Graeme
        • 1. Re: PE7 Capture problems
          John T Smith Adobe Community Professional & MVP
          See if http://www.scenalyzer.com/main.html works for you

          Be aware that all footage created with the demo will have a non-removable watermark every few frames, so don't do anything real until you pay for the registration code
          • 2. Re: PE7 Capture problems
            Steve Grisetti Adobe Community Professional
            It definitely sounds like something in the background is interrupting.

            You don't say if you're using Vista, but it's loaded with features that interrupt captures. That's why we recommend optimizing it for video editing.
            http://www.adobeforums.com/webx/.3bc448a7

            You also don't say how much RAM you have. But Vista really needs a minimum of 2 gigs of RAM to run well, and possibly 3 gigs for intensive processes like video editing.

            You also don't say what antivirus program you're running. But some programs (Nero 360, for instance) are as intrusive as any virus!

            John T.'s solution is a good one to try. Another program, a free utility called WinDV, is also very good -- and video captured from a miniDV camcorder with WinDV will work just fine in Premiere Elements.
            • 3. Re: PE7 Capture problems
              John T Smith Adobe Community Professional & MVP
              http://windv.mourek.cz/
              • 4. Re: PE7 Capture problems
                Hi Graeme
                If you are not able to stop recording from device control without closing the window then I would suggest you to use a fresh tape.

                I myself was facing this problem earlier but it was due to various formats which I recorded in the video tape.

                Just try that and let us know.