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Most likely the file was recorded as only one channel, possibly using a mono rather than stereo connector cable.
To fix this, apply the Audio Effect Fill Left or Fill Right to the audio track.
If you Dbl-click on the Audio (do not think that you need to Alt-click on it first), the Audio Waveform should open. Do you have a waveform for both Channels. You should, as your meters indicate that you do.
If you do, you've got stereo for that Clip. I'd next look at the control console for your Audio card and check its settings closely. Also, have you udated your Audio drivers recently.
How does the Audio Clip play in a program, like the freeware Audacity? I do not believe that you can Mute only one Channel in the Audio Mixer - it Track specific.
It sounds like one Channel has been Muted somewhere. That is why you still only hear one Channel, when you swap your speakers. Where did the Audio (Soundtrack) come from?
[Edit] You haven't added the Channel Volume Effect to the Clip, have you?
Thank you both for your answers. The audio file is stereo with different waveforms for each channel; I just checked that in Adobe
Audition. I also checked the settings of the audio card but there's not much I can change. After these problems occured I updated the
audio card driver to the newest version available. The audio files comes from the video clip I use in the sequence originally. I severed it from the video to edit it in Audition and re-imported it since Premiere Elements hasn't that much sound editing tools. The audio file is fine. There's no channel volume effect applied to the file. As I said I can load it into another project and everything works fine. Gotta be something in this project.
Ok, ok I found it! I was playing with the audio tracks and I moved the audio file to the soundtrack track and it works! Putting it back in Audio tracks 1 or 2, one channel is missing. Very strange behavior. Or is there a way to mute one channel on a whole track since it happend to all audio files in Audio tracks 1 or 2?
Anyway, it's gone and that's great. Thank you for your help!
I'll have to play more with the Audio Tracks in PE, to see if I can somehow apply a Track Effect to duplicate what happened to you.
At least you got it working, and that's the most important part.
Thanks for reporting,