1 Reply Latest reply on Mar 24, 2009 3:56 PM by Steve Grisetti

    Premier Elements 4: F5 (capture) Grayed out - disabled

      I have been using Premier Elements 4 for just about 9 months now. Today when I started it my get media from capture became disabled. Its greyed out. If I try to go to Get Media then chose DV Camcorder - nothing happens, just takes me to o project assets screen. My camera is recogniozed by windows. It works in other programs and it has always worked in Premier. This is not a camera issue. This is a legitimate version purchased from the adobe store.

      I am on Windows Vista 64bit SP1. If anyone has any ideas please let me know. I would appreciate any help.