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Can you post the file somewhere for us to look at?
Did the creator of the document enable the document for commenting and analysis in Adobe Reader?
I have noticed a similar problem at my friends computer. The small company he works for has a regular Apple Quad tower running Version Cue 3 w/ Leopard. The system has Adobe Acrobat 9 Professional installed. When he logs in and creates a PDF review, he is able to see the review window open up in Safari with the commenting features. Granted, since he has Adobe 9 Pro, he doesn't need to "Enable the Commenting" feature.
So I did the next obvious step and went to AR9 and and "Enabled the Commenting". Saved it as a different document name and re imported it into the Version Cue through Bridge. I went back in and tried to initiate a new review with the updated file. SAME ERROR POPPED UP. Now, I was able to directly open the PDF document that I exported from AR9 on my friend's lap top (solo Reader) and the document loaded successfully.
The users all have the proper permissions. It works on a system with Acrobat but not with just the Reader installed. Any ideas out there?
sorry for the confusion:
I enabled the commenting on Acrobat Pro 9. But it still didn't work.
Hello? What gives?
Alright I have tried this on two systems now and it appears that this PDF Review feature is shot on Adobe Reader 9. Though I can enable commenting on Acrobat Pro, it will require my clients to have a $300 piece of software in order to make comments. I tried looking up some tech help on Version Cue and its thin. Can somebody please give me a definitive answer on this. Either that this Version Cue thing is a dead experiment or that there is some way to get this working.
Does anyone know if there is a way to print the sticky notes in a document in Adobe Reader 9? In version 8, you can set it up in your Preferences, but that's not an option in version 9.
I also tried the steps below, but step 2 (select commenting) is evidently not an option in Reader 9.
To print your comments as sticky notes on the page:
Choose Edit > Preferences (Windows) or Acrobat > Preferences (Mac OS).
In the Commenting pane, select Print Notes And Pop-ups.
In the Print dialog box, choose Document And Markups from the Comments And Forms menu. Your pop-up comments will be visible in the Preview pane.
Click OK or Print.
My print dialog box already has document and markups selected.
Any other suggestions out there?