Do you get it with other PDF files on other web sites, or only on the
I am receiving the same message and my internal IT department has not been able to help me. I have Reader 9 istalled. The only other Adobe product I have installed is Acrobat 5.0. I am using Windows XP Pro x64 Version 2003 SP2. I can open .pdfs on our intranet but am uable to open them on the internet. Any hints would be appreciated.
Neither Reader nor Acrobat 5 is compatible with the OS you are trying to
use it with. Vista 64 should run Reader 9 successfully.
This is the verision I am running over Adobe Reader, verison 9.1.2:
I do not have Pro installed. When I look at "Add or Remove Programs" I have: Adobe AIR, Adobe Download Manager, Adobe Flash Player 10 ActiveX, Adobe Reader 9.1.2, and Spelling Dictionaries Support for Adobe Reader 9.
I have tired to do the "Repair Adobe Reader Installation" and it runs through the process and appears to go through ok. But I am still having the problem when I get on the web and click on a pdf. I have restarted my computer after the installation as well to see if that would help (incase files needed to finish installation) and I am still getting the same problem.
What does work...I am able to save the link by "Save Target As" to my computer and are able to view the files and additional all other PDF files physically on my computer will open fine in Reader 9.1.2, just not files located on the web.
Is this a common issue going around or local. I did not have this problem with v.8 prior to this upgrade.
Thank you for any assistance you can give.
I would try to uninstall Reader, use the Microsoft Installer Cleanup tool, then re-install.
Still no luck... the reinstall did not help.
An example would be to click on the right hand column of this forum, there is an action box that includes:
- Receive email notifications
- Send as email
- Report abuse
- View as PDF
- View print preview
IE freezes temporarily and then produces the message as posted in the earlier post.
Thanks for your help...