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You've found one of the reasons that installing both of those items is not suggested nor supported.
One recommendation (that probably won't work for your group) is to start up Reader first before trying to access a PDF.
Greetings and Thanks.
I knew about the trick where you opening Reader first. I was hoping to find a better solution.
I also see that you can force Reader to PDFs in Firefox if you to the Tools menu, click on Options, select Application, and set all the Adobe options to Reader.
But, that of course doesn't work for Internet Explorer. So, I am hoping for an over-all Adobe Reader fix.
Thanks again -- Denis
To force PDFs to be opened in reader, edit the following registry key:
Set the default value to the adobe reader executable, e.g. "C:\Program Files\Adobe\Reader 8.0\Reader\AcroRd32.exe", including the double quotes!
That will do the trick!
The solution for me was to use the Adobe Customization Wizard to set the default viewer for PDF files to Reader. See Adobe kb401258. This changes the installation settings on the msi file, so it is more useful for new installs.