I am trying to use the document below to install 9 to users. However, when I use the documentation that is provided, it does not put the Adobe icon on the desktop. It is a generic windows icon. When I actually run the program it appears fine. Creating a pdf using Office 2003 or office 2007 documents, does not matter, it starts to create a PDF then has a screen appear as if it's installing 9. Even if I cancel it, several times, an error box appears. All the error message window shows is "error". No number or any line of text.