0 Replies Latest reply on Nov 22, 2008 10:00 AM by (Carl_Eric_Codere)

    Adobe Acrobat Reader 8 printing problems.

      I am currently using Adobe Acrobat Reader 8 with the following information ,and I have problems printing in system configurations (I have an old Brother HL-1060 Laser printer)....

      When I use the following defaultprinting preferences, the pages come out blank when printing riffmci.pdf (That can be found on the net):

      - Resolution 600dpi
      - 1200x600dpi Support: Off.

      When I set the resolution to 1200dpi and 1200x600dpi Support to on the printing completes successfully. Is this a known issue with Adobe Acrobat Reader printing engine??

      Technical
      =========
      Available Physical Memory: 148108 KB
      Available Virtual Memory: 1954156 KB
      BIOS Version: Award Medallion BIOS v6.0
      Default Browser: D:\Program Files\Internet Explorer\iexplore.exe
      Version: 6.00.2800.1106
      Creation Date: 2002/08/29
      Creation Time: 06:14:40
      Default Mail: Mozilla Thunderbird
      D:\Program Files\Mozilla Thunderbird\mozMapi32.dll
      Version: 0.8
      Creation Date: 2007/01/07
      Creation Time: 14:31:35
      Graphics Card: ASUS V9400-X V62.11
      Version: 6.14.10.6211
      Check: Not Supported
      Installed Acrobat:
      Installed Acrobat: D:\Program Files\Adobe\Reader 8.0\Reader\AcroRd32.exe
      Version: 8.1.0.2007051100
      Creation Date: 2007/05/11
      Creation Time: 03:06:38
      Locale: French (Canada)
      Monitor:
      Name: ASUS V9400-X V62.11
      Resolution: 800 x 600 x 60
      Bits per pixel: 32
      OS Manufacturer: Microsoft Corporation
      OS Name: Microsoft Windows 2000 Professional
      OS Version: 5.0.2195 Service Pack 4
      Page File Space: 1537052 KB
      Processor: x86 Family 6 Model 8 Stepping 1 AuthenticAMD ~1813 Mhz
      System Name: HOLMES
      Temporary Directory: U:\temp\carl\
      Time Zone: Eastern Standard Time
      Total Physical Memory: 1048032 KB
      Total Virtual Memory: 2097024 KB
      User Name: carl
      Windows Directory: D:\WINNT
      Installed plug-ins:
      D:\Program Files\Adobe\Reader 8.0\Reader\plug_ins\Accessibility.api
      Version: 8.1.0.2007051100
      Creation Date: 2007/05/11
      Creation Time: 02:37:28
      D:\Program Files\Adobe\Reader 8.0\Reader\plug_ins\AcroForm.api
      Version: 8.1.3.2008101500
      Creation Date: 2008/10/15
      Creation Time: 00:36:16
      D:\Program Files\Adobe\Reader 8.0\Reader\plug_ins\Annots.api
      Version: 8.1.3.2008101500
      Creation Date: 2008/10/15
      Creation Time: 00:34:34
      D:\Program Files\Adobe\Reader 8.0\Reader\plug_ins\Checkers.api
      Version: 8.1.0.2007051100
      Creation Date: 2007/05/11
      Creation Time: 02:37:42
      D:\Program Files\Adobe\Reader 8.0\Reader\plug_ins\DVA.api
      Version: 8.0.0.2006102300
      Creation Date: 2006/10/23
      Creation Time: 01:10:52
      D:\Program Files\Adobe\Reader 8.0\Reader\plug_ins\DigSig.api
      Version: 8.1.3.2008101500
      Creation Date: 2008/10/15
      Creation Time: 00:35:06
      D:\Program Files\Adobe\Reader 8.0\Reader\plug_ins\EScript.api
      Version: 8.1.3.2008101500
      Creation Date: 2008/10/15
      Creation Time: 00:36:58
      D:\Program Files\Adobe\Reader 8.0\Reader\plug_ins\EWH32.api
      Version: 8.1.3.2008101500
      Creation Date: 2008/10/15
      Creation Time: 00:35:48
      D:\Program Files\Adobe\Reader 8.0\Reader\plug_ins\HLS.api
      Version: 8.0.0.2006102300
      Creation Date: 2006/10/23
      Creation Time: 01:10:22
      D:\Program Files\Adobe\Reader 8.0\Reader\plug_ins\IA32.api
      Version: 8.1.3.2008101500
      Creation Date: 2008/10/15
      Creation Time: 00:35:22
      D:\Program Files\Adobe\Reader 8.0\Reader\plug_ins\ImageViewer.API
      Version: 8.0.0.2006102300
      Creation Date: 2006/10/23
      Creation Time: 01:10:36
      D:\Program Files\Adobe\Reader 8.0\Reader\plug_ins\MakeAccessible.api
      Version: 8.1.0.2007051100
      Creation Date: 2007/05/11
      Creation Time: 02:38:36
      D:\Program Files\Adobe\Reader 8.0\Reader\plug_ins\Multimedia.api
      Version: 8.1.0.2007051100
      Creation Date: 2007/05/11
      Creation Time: 02:39:30
      D:\Program Files\Adobe\Reader 8.0\Reader\plug_ins\PDDom.api
      Version: 8.0.0.2006102300
      Creation Date: 2006/10/23
      Cr