0 Replies Latest reply on Nov 26, 2008 8:05 AM by (Jeff_P_Hanson)

    Adobe Reader 9 not remember form information (passwords)?

      Our client accesses a PDF document that requires a serial # to access, because its a paid for on a subscription basis

      In the past, acrobat reader saved the information of that field (registration) so they would not have to enter it every single time. Its a 16 digit code with numbers and letters, so i understand the frustration.

      Since i installed reader 9, she has to enter the code, it still asks if you want to remember it, we select yes, but it never remembers the code, she has to enter it every time

      any ideas? is there some other setting i could be overlooking under preferences?

      thanks!