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I don't know why Vista thinks that you have Adobe Reader 7. Can you scan your system with http://secunia.com/vulnerability_scanning/online/ ?
Acrobat.com gets by default installed with Adobe Reader 9; you can uninstall it if you don't use it. See http://www.adobe.com/acom/
P.S. you can also uninstall Adobe AIR if you don't use it. See http://www.adobe.com/products/air/
I did a Secunia scan. It shows that I have a file called Flash9f.ocx in Windows/System32/Macromed/Flash. I used the Adobe uninstaller 2 or 3 times and it did not get rid of it and Windows won't let me delete it. Can you offer any more advice on this?
Restart your computer, then before opening any browser window, do the following
*open a command prompt (Start | Run | type cmd [Enter])
*type regsvr32 /u %windir%\system32\Macromed\Flash\Flash9f.ocx [Enter]
*type exit [Enter]
*open Windows Explorer, go to that location, and delete Flash9f.ocx
I did as you describe above and Windows still won't let me remove the file.
I did as you instructed above and Windows still won't let me delete this file.
The Microsoft Installer Cleanup tools will allow you to remove any
reference in the registry to software that was previously installed.
> I did as you describe above and Windows still won't let me remove the file.
What is the error message you get when you try?
You could try to boot into Safe Mode to delete it.
When I try to remove, first it says I need to confirm operation; I click Continue and another pop up says "You need permission to perform this action." I click Try Again and that same box keeps coming up.
I have already tried booting into safe mode to remove; same thing.
What about this Windows Uninstaller Cleanup Tool? Can I use that safely? And if I use it, then I assume I have to first use the Adobe Uninstall again to remove all Adobe Flash -- then use the Windows tool -- then again reinstall the flash for Firefox and IE. Is that right?
The Microsoft Installer Cleanup tool is safe to use. You do trust
Microsoft don't you ...
You can uninstall with the Reader uninstaller, but it is also used by
people who the uninstaller doesn't work. You pick the application to
uninstall. You need not uninstall Flash.
Mike: Maybe I oversimplified when I asked if it was safe to use. It isn't a matter of trusting Microsoft, but rather of trusting myself to use the tool and not mess things up further.
The file in question is from the older version of Adobe Flash 9.0 I had. I have since updated to 10.0; however, I did use the Adobe Flash Uninstaller to remove 9.0 before I installed 10.0 and apparently it did not get rid of this one file, which Secunia keeps picking up as a security risk to my computer.
Is this Windows Uninstaller going to give me the option to only remove this Flash9f.ocx file, or will it remove other files also from my new 10.0 installation and thus leave things in a bigger mess than what they already are?
Mike: I'm sorry. This answer won't make much sense to you. I am having two separate issues with Adobe and have been receiving answers from two different people.
I am also having problems with a file left over from the uninstall of Adobe Flast 9.0, as you can see from the above. I will try the Windows Uninstaller tool to remove this Reader 7.0. Thank you.
The Windows Installer Cleanup Utility will not remove your remaining Flash 9 OCX file; it won't probably even see Flash 9 anymore, as it had been (partially) removed.
There seems to be some kind of ownership problem with that file, that prevents you from deleting it. There are various tools on the Internet that allow you to assume ownership over a file, also some force-delete tools. Check Google.
The best way (for future Flash Player major updates, e.g. from 10 to 11) is to uninstall the thing, then do a new install instead of an upgrade. That should get rid of all associated files.
When I started using Secunia I found Flash 6, 7, 8 remains, and also very old Shockwave stuff. I use the uninstall method now for these players.
Pat: I have already done what you suggest. I uninstalled Adobe Flash 9.0 with the Adobe uninstaller before I installed Adobe Flash 10.0, and have since performed this step at least two more times.