This content has been marked as final. Show 12 replies
Hi Martin...I have the same problem. I get the message, "Adobe cannot find the printer. Is the printer connected?"
I also uninstalled and re-installed and still got the same message.
I write all this to you in the hope that anyone solving your problem, can solve mine.
I run an iDeq AMD Athlon(tm) XP2600 + 2.08GHz 992MB RAM using Win. XP/SP2.
Hi James - let's hope some kind, knowledgeable person can come to our rescue.
Hi Martin and James, I can't print PDF files either. My message is "Unable to start print job. Is printer available?". I can print anything else without trouble. I'm using an ASUS Sempron 2600 with 1.5 GB memory and Windows XP/SP3. Alan Wood, Cambridge UK
Hi Martin and Alan. I found and answer to my problem and I hope it works for you. I copied the Adobe document to Microsoft Word.Closed Adobe.opened Word and printed.
I got this information from:
Adobe Home Webpage.
Support - click on Adobe Reader.
Adobe Reader Support Centre
Under "Top Issues" go to item 5 (Not numbered)
"Troubleshooting printing problems......." dated 24/6/2008.
I have the exact same problem, with complications. I have Adobe 8, which was I think a pirated copy put on my laptop when a local technician uninstalled and reinstalled Windows XP. It worked fine until recently. Suddenly it stopped printing for me -- same message that it can't find the printer. I tried uninstalling and reinstalling. I even uninstalled and reinstalled the printer, which works fine for any other kind of document. I also tried installing Adobe 9. It said it couldn't uninstall Adobe 8 and so couldn't install. I couldn't delete Adobe 8 myself, either -- Windows message said that a certain patch was missing that it would need to proceed. So now I have found the same workaround mentioned above -- open the document in Word and print from there.
This could be a new problem in printer settings for Adobe, or the issue could lie with my copy -- which is probably pirated and which has never updated. I can't even get more than a blank page when I click on "Beyond Adobe Reader."
I'd be glad to start over with a fresh copy or a fix from Adobe, even if I had to pay for it. I would need the ability to delete the bad version 8 and an aborted version 9 so that I could start fresh and install. (Version 9 install now says that now it can't proceed because it has already half installed a version 9 -- which is, however, invisible when I look for it to get rid of it.) Help!
I am stuck.
Whilst it is possible to copy from Adobe and paste to Word, and to then print, as mentioned by a couple of posters here, it is hardly an answer to the problem. I really wish someone from Adobe would read this thread and possibly provide us with a proper fix.
The Microsoft Installer Cleanup tool can be used uninstall and program
you are having trouble with. It can be found on the Microsoft website,
just do a google search to find it.
This is not an avenue for Adobe Technical Support. We are just fellow
users--as expected in a User 2 User forum.
Yes, I really do know that but, can you tell me please, how do I get direct help from Adobe? When I tried that, I ended up here.
Hi Mike, thanks for that. Cheers, Martin.
As best I understand it, what you describe is 100% correct.
FLA files can be opened by the Flash Professional IDE. AS files are
ASCII and can be opened by any text editor
I'm not sure what your question is.