1 Reply Latest reply on Jan 29, 2009 10:17 AM by (ed_t_brown)

    Printer Jams

      I have installed Reader 9, twice (installed, repaired, removed, re-installed).  When I try to print a pdf document to my HP Photosmart 6150 all but the last page comes out blank, then the last page always causes the printer to jam before anything is printed.  The printer is able to eject the "jammed" page with no problem.I can print the same document on this same printer from another PC on my network with no problems at all, using Reader 5.1.  I did not have this problem with earlier versions of Reader on this PC.  I have tried changing the page layout, printing as an image, and other changes with no luck.Help!
        • 1. Re: Printer Jams
          i get same problem using a photosmart d7360. having removed reader9 and installing reader 6 the problem has gone away. it would appear that reader 9 is either not compatible with the hp drivers or not compatible with vista. vista claims that reader 6 is not compatible with itself, puzzling.