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Try the Windows Installer Cleanup Utility ( http://support.microsoft.com/kb/290301/ ).
When I try to run the windows cleanup utility I get a windows runtime script error. Permission denied; This is so aggravating, especially to a near computer illiterate. lol
Do you have administrative access to you computer?
yes I do but the error message does not ask me for admin permission. All it says is what I quoted above in #2. I have since even attempted to uninstall Reader 9 and guess what? It will not allow it to continue, error message 1606. Could not access network location. %APPDATA%\ - whatever the heck that means. Again, it would appear logical that the term "access" would indicate admin pemission required. It (windows) did ask me and I did say continue, but it then did not do anything, just keeps returning the above message. These Catch 22 situations with computers seem to congolmerate on my own computer. Directs me around in circles with no results possible.
Sorry to say this, but "Thank God"!! I am having the exact same problems & am not very pc literate. I thought it was only me.... :) On a better note, have you found a remedy? I don't know what to do and feel I cannot find help ANYWHERE. Please let me know, I would greatly appreciate it.
Well, after about two hours on phone to Geek Squad, they just about had me convinced I had a RAM problem - although I am having no problems with any of my other programs. But, like you, it is good to know I am not the only one with Reader 9 problems. I think I may wait to take my machine in because it seems to wopuld be against the odds that 2 or 3 of us would be having the samer problem due to a glich in the RAM.
Are you able to uninstall Reader 9? Do you get an eror message 1606 when you do? I absolutely will let you know if I find a solution and I know you will do the same.
Tom W. "Hoyt"
I did get this suggestion at another thread ( that I guess I inadvertently opened ????). Havent tried it yet cause it looks soooooo complicated. But if one of us gets brave and does it, let the other know ok? btw where are you located?
If it's your own machine, check this MS kb doc:
I have the exact same problem with vista. have you solved the problem? If you have any suggestions please email me at firstname.lastname@example.org
Tom: can you login to your computer as Administrator, then run the Windows Installer Cleanup tool from there?
P.S. to other posters: please do not publish your email address in a public forum; there are always bots ready to harvest addresses for spammer databases!