2 Replies Latest reply on Feb 5, 2009 9:52 PM by (Michelle_Brodie)

    Unable to complete 'Opening or creating preferences file' in Acrobat 9

      I'm using Windows, and just updated to Acrobat 9. (Installed Pitstop and quite imposing) and when i go to 'Edit' or quite imposing i get the following error message:

      Unable to complete 'Opening or creating preferences file' because of the following error:
      This file may be read-only, or another user may have it open. Please save the document with a different name or in a different folder.

      Can someone please supply an answer to fix it?

      The files are not read only or opened/saved by another computer...