12 Replies Latest reply on Aug 31, 2008 12:01 PM by Newsgroup_User

    Email Form Not Collecting Data

    dreamer spiderwoman1 Level 1
      I have an email form on my index page. The form is not collecting data. Any suggestions?

      Here's the code:

      <!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" " http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">
      <html xmlns=" http://www.w3.org/1999/xhtml">
      <head>
      <meta http-equiv="Content-Type" content="text/html; charset=utf-8" />
      <title>Home Page</title>
      <style type="text/css">
      <!--
      body,td,th {
      font-family: Verdana, Arial, Helvetica, sans-serif;
      font-size: medium;
      }
      body {
      background-color: #FF0099;
      }
      a {
      font-size: 90%;
      color: #33FFCC;
      }
      a:link {
      text-decoration: none;
      }
      -->
      </style>
      <link href="/css/layout.css" rel="stylesheet" type="text/css" />
      </head>

      <body>
      <div id="container">

      <div id="top">
      <p><!--content for ID top goes here --></p>
      <p> </p>
      <p>Rocking Horse Video</p>
      </div>

      <div id="nav">





      <ul>
      <li><a href="/pages/index.html">Home</a></li>
      <li><a href="/pages/pricing.html">Pricing</a></li>
      <li><a href="/pages/SEHJ 8-08.html">Browse Your Rides</a></li>
      <li><a href="/pages/To Order.html">To Order</a></li>
      <li><a href=" http://shop.rockinghorsevideo.com">Shopping Cart</a></li>
      </ul>
      <!--content for nav div goes here -->
      </div>


      <!--content for container goes here -->

      <div id="main">
      <div id="story">
      <h1 class="style1">Rocking Horse Video</h1>
      <h2 class="style2">High-Definition DVDs</h2>
      <h4><img src="/images/Rocking Horse Video.jpg" width="100" height="70" class="image-left" />How was your last “Horse Shows In The Park?”  Wasn’t it fabulous?  Wasn’t it a total blast?  How was your horse over the jumps?  Weren’t those little girls with their pigtails and ponies adorable?  (Well, I guess they were cute when they weren’t beating you.)  Did you take home something (besides all those ribbons)  that truly captured the magic of that weekend , something that was yours to keep forever?</h4>
      That’s what Rocking Horse Video is all about.  Rocking Horse Video creates high-definition DVDs of you and your horse that you can enjoy for years to come.  Check out those rides.  Feel the exciting ambience of the show every time you watch your DVD.  These DVDs are more than a two minute ride to classical music.  Rocking Horse Video edits raw footage with state-of-the-art software to high-light your horse’s performance and reproduce more than a ride.   Every time you watch you get to experience the whole horse show all over again.
      <h2>Critique Your Rides</h2>
      <p>Rocking Horse Video gives you high-definition DVDs that entertain, educate, and sell.  See you and your horse in action and make your next horse show an even better one.  (You just have to beat those ponies next time.)  This is an affordable way to improve your performance for competitions to come.   Go over the video with your trainer and get double the benefit.</p>
      <h2>Sell Your Horse</h2>
      <p>Order a marketing video to show prospective buyers hands down how well your horse performs in the show ring.</p>
      <!--content for story div goes here --></div>

      <!--content for div main goes here -->

      <div id="sidebar"><h2><img src="/images/L'il Mite and Peanutbutter.jpg" width="150" height="113" class="image-left" />Capture Your Precious Memories</h2>
      Get a DVD at every show.
      <h5 align="left"><span class="style2"> Contact Rocking Horse Video</span><img src="/images/Rocking Horse Video.jpg" width="100" height="70" class="image-right" /></h5>
      <p>By Email: <a href="mailto:katemcnamara@cox.net" class="style3">katemcnamara@cox.net</a><a href="mailto:katemcnamara@cox.net"></a><br />
      By Phone: (352)281-0322<br />
      By Mail: Rocking Horse Video<br />
      6714 NW 34th Drive Gainesville, FL 32653</p>
      <p>

      <!-- End Sign-Up Form -->
      <!-- End Sign-Up Form -->
      </p>
      <form action="gdform.asp" method="post" enctype="text/plain" name="email" id="email">
      <p>Would you like to subscribe to our email list so you can be notified of upcoming events?
      yes
      <input type="radio" name="subscribe" id="radio" value="radio" />
      no
      <input type="radio" name="subscribe" id="radio2" value="radio2" />
      </p>
      <p>email address:
      <input name="email address" type="text" id="email address" size="40" />
      </p>
      <p>
      <input type="submit" name="button" id="button" value="Subscribe" />
      <input name="recipient" type="hidden" id="recipient" value="katemcnamara@cox.net" />
      </p>
      </form>

      </div>
      </div>
      </div><!--end container div -->
      </body>
      </html>

      Thanks!

      Kate
        • 1. Re: Email Form Not Collecting Data
          dreamer spiderwoman1 Level 1
          I noticed there are no files in my scripts folder. Could this be what's causing the trouble? What do I do about it?

          Kate
          • 2. Re: Email Form Not Collecting Data
            Level 7
            > <h4><img src="/images/Rocking Horse Video.jpg" width="100" height="70"
            > class="image-left" />How was your last ?Horse Shows In The Park??? Wasn?t
            > it
            > fabulous?? Wasn?t it a total blast?? How was your horse over the jumps??
            > Weren?t those little girls with their pigtails and ponies adorable??
            > (Well, I
            > guess they were cute when they weren?t beating you.)? Did you take home
            > something (besides all those ribbons) ?that truly captured the magic of
            > that
            > weekend , something that was yours to keep forever?</h4>

            That's a big chunk of <h4>!

            > That?s what Rocking Horse Video is all about.? Rocking Horse Video
            > creates
            > high-definition DVDs of you and your horse that you can enjoy for years
            > to
            > come.? Check out those rides.? Feel the exciting ambience of the show
            > every
            > time you watch your DVD.? These DVDs are more than a two minute ride to
            > classical music.? Rocking Horse Video edits raw footage with
            > state-of-the-art
            > software to high-light your horse?s performance and reproduce more than a
            > ride.?? Every time you watch you get to experience the whole horse show
            > all
            > over again.

            That's a big chunk of nothing. You cannot have bare text like that on a
            page. It would have to be within a <p> tag, or something.

            > <form action="gdform.asp" method="post" enctype="text/plain"
            > name="email"
            > id="email">


            You are sending your form to a file called "gdform.asp" that is at the same
            folder level as this file. Is that file *there*?

            (it has nothing to do with a scripts folder)

            --
            Murray --- ICQ 71997575
            Adobe Community Expert
            (If you *MUST* email me, don't LAUGH when you do so!)
            ==================
            http://www.projectseven.com/go - DW FAQs, Tutorials & Resources
            http://www.dwfaq.com - DW FAQs, Tutorials & Resources
            ==================

            "dreamer spiderwoman1" <webforumsuser@macromedia.com> wrote in message
            news:g9dran$44s$1@forums.macromedia.com...
            >I have an email form on my index page. The form is not collecting data.
            >Any
            > suggestions?
            >
            > Here's the code:
            >
            ...snip...

            >
            > <!--content for container goes here -->
            >
            > <div id="main">
            > <div id="story">
            > <h1 class="style1">Rocking Horse Video</h1>
            > <h2 class="style2">High-Definition DVDs</h2>
            > <h4><img src="/images/Rocking Horse Video.jpg" width="100" height="70"
            > class="image-left" />How was your last ?Horse Shows In The Park??? Wasn?t
            > it
            > fabulous?? Wasn?t it a total blast?? How was your horse over the jumps??
            > Weren?t those little girls with their pigtails and ponies adorable??
            > (Well, I
            > guess they were cute when they weren?t beating you.)? Did you take home
            > something (besides all those ribbons) ?that truly captured the magic of
            > that
            > weekend , something that was yours to keep forever?</h4>
            > That?s what Rocking Horse Video is all about.? Rocking Horse Video
            > creates
            > high-definition DVDs of you and your horse that you can enjoy for years
            > to
            > come.? Check out those rides.? Feel the exciting ambience of the show
            > every
            > time you watch your DVD.? These DVDs are more than a two minute ride to
            > classical music.? Rocking Horse Video edits raw footage with
            > state-of-the-art
            > software to high-light your horse?s performance and reproduce more than a
            > ride.?? Every time you watch you get to experience the whole horse show
            > all
            > over again.
            > <h2>Critique Your Rides</h2>
            > <p>Rocking Horse Video gives you high-definition DVDs that entertain,
            > educate, and sell.? See you and your horse in action and make your next
            > horse
            > show an even better one.? (You just have to beat those ponies next
            > time.)?
            > This is an affordable way to improve your performance for competitions to
            > come.?? Go over the video with your trainer and get double the
            > benefit.</p>
            > <h2>Sell Your Horse</h2>
            > <p>Order a marketing video to show prospective buyers hands down how
            > well
            > your horse performs in the show ring.</p>
            > <!--content for story div goes here --></div>
            >
            > <!--content for div main goes here -->
            >
            > <div id="sidebar"><h2><img src="/images/L'il Mite and Peanutbutter.jpg"
            > width="150" height="113" class="image-left" />Capture Your Precious
            > Memories</h2>
            > Get a DVD at every show.
            > <h5 align="left"><span class="style2">?Contact Rocking Horse
            > Video</span><img src="/images/Rocking Horse Video.jpg" width="100"
            > height="70"
            > class="image-right" /></h5>
            > <p>By Email: <a href="mailto:katemcnamara@cox.net"
            > class="style3">katemcnamara@cox.net</a><a
            > href="mailto:katemcnamara@cox.net"></a><br />
            > By Phone: (352)281-0322<br />
            > By Mail: Rocking Horse Video<br />
            > 6714 NW 34th Drive Gainesville, FL 32653</p>
            > <p>
            >
            > <!-- End Sign-Up Form -->
            > <!-- End Sign-Up Form -->
            > </p>
            > <form action="gdform.asp" method="post" enctype="text/plain"
            > name="email"
            > id="email">
            > <p>Would you like to subscribe to our email list so you can be
            > notified of
            > upcoming events?
            > yes
            > <input type="radio" name="subscribe" id="radio" value="radio" />
            > no
            > <input type="radio" name="subscribe" id="radio2" value="radio2" />
            > </p>
            > <p>email address:
            > <input name="email address" type="text" id="email address" size="40"
            > />
            >
            > </p>
            > <p>
            > <input type="submit" name="button" id="button" value="Subscribe" />
            > <input name="recipient" type="hidden" id="recipient"
            > value="katemcnamara@cox.net" />
            > </p>
            > </form>
            >
            > </div>
            > </div>
            > </div><!--end container div -->
            > </body>
            > </html>
            >
            > Thanks!
            >
            > Kate
            >

            • 3. Re: Email Form Not Collecting Data
              dreamer spiderwoman1 Level 1
              The gdform.asp file is on the server, in the root directory where it belongs. I called GoDaddy tech support, and they referred me to this article. As far as I can tell, I have the properties dialogue boxes filled out correctly. Here is the article:

              Using the ASP Form-Mailer
              Print this ArticleComment on this Article Last Updated: July 7, 2008 11:02 AM
              Tell us what you think!
              Looking for Product Support?
              Submit a product support request.
              Email*:
              Reason*: Inaccurate Missing Information Good, But Could be Better Other (Please Explain Below)
              Suggestion*:
              Hide
              NOTE: This article applies only to Windows Shared Hosting accounts.

              To use the ASP form-mailer, create a Web form in HTML that links to our ASP script and upload it to your hosting account.

              Remember to specify the email address you want to use with the form-mailer in your account manager. For more information, see Specifying an Email Address for the ASP Form-Mailer.

              To Use the ASP Form-Mailer
              Create your Web form as normal and assign unique names to your form items.
              NOTE: Keep in mind that our form-mailer script will sort the names of your form items alphabetically when it composes the email message. This is the order of precedence: uppercase letters, lowercase letters, numbers.

              For the form action line, enter gdform.asp. For example:
              <form action="gdform.asp" method="post">
              Set the form method to "post."
              In addition to the fields you create in your form, there are three special fields that you can use: subject, redirect, and email.
              Subject. Controls the subject line in the form email.

              Redirect. Controls the page that your visitors will see after they submit the form. If the page exists off your hosting root, the subdirectory must be specified.

              Email. Controls the return address for the form email.

              For example:

              <form action="gdform.asp" method="post">
              <input type="hidden" name="subject" value="Form Submission" />
              'This example assumes thankyou.html resides in the hosting
              'account root directory.
              'The appropriate path must be supplied if the file
              'exists in a subdirectory.

              <input type="hidden" name="redirect" value="thankyou.html" />
              <p>First Name:<input type="text" name="FirstName" /></p>
              <p>Last Name:<input type="text" name="LastName" /></p>
              <p>E-Mail:<input type="text" name="email" /></p>
              <p>Comments:<textarea name="comments" cols="40" rows="10">
              Type comments here.</textarea></p>
              <input type="submit" name="submit" value="submit"/>
              </form>
              Save and upload your file to your hosting account.
              NOTE: Your file and GDFORM.ASP need to be placed in the same directory of your hosting account in order for the form to properly function. If the directory in which they reside is off your hosting account root, you must provide the complete confirmation page path in your code.

              For information on reinstalling your default scripts, see Reinstalling the Default Scripts Directory

              Rate this article: Not helpfulSomewhat helpfulHelpfulVery helpfulSolved my problem

              My default scripts directory has already been re-installed.

              Kate
              • 4. Re: Email Form Not Collecting Data
                Level 7
                What exactly do you mean by "not collecting data"

                Are you not getting any emails from it?
                Then this next is the most likely.

                > Remember to specify the email address you want to use with the form-mailer in
                > your account manager. For more information, see Specifying an Email Address
                > for
                > the ASP Form-Mailer.

                Next most likely- Does the specified email address use a spam filter? Has
                the form email been put in the junk or spam bin?

                Or- is the email being sent, but some form fields are not included in the
                email?

                --
                Alan
                Adobe Community Expert, dreamweaver

                http://www.adobe.com/communities/experts/



                • 5. Re: Email Form Not Collecting Data
                  dreamer spiderwoman1 Level 1
                  The email is being sent, but there is no info in it. Just a line that the email was being generated from a form on my website.

                  Kate
                  • 6. Re: Email Form Not Collecting Data
                    dreamer spiderwoman1 Level 1
                    Yes, the email is being sent, but the form fields are not included.

                    Kate
                    • 7. Re: Email Form Not Collecting Data
                      Level 7


                      > Yes, the email is being sent, but the form fields are not included.
                      >
                      > Kate

                      There are only two form fields, one is a hidden "recipient" fields, if the
                      email is being sent to the correct email address that is working.

                      The other:
                      <input name="email address" type="text" id="email address" size="40"
                      />

                      rename it to get rid of the blank space

                      <input name="email_address" type="text" id="email_address" size="40"
                      />

                      if that doesn't work- test randomness by tossing in another hidden fields
                      with some value and see if that is sent

                      --
                      Alan
                      Adobe Community Expert, dreamweaver

                      http://www.adobe.com/communities/experts/



                      • 8. Re: Email Form Not Collecting Data
                        dreamer spiderwoman1 Level 1
                        Well, it still didn't work after I got rid of the blank space in the text "email address." I tossed in another field with an int value, and it still came up with a blank page and the same error message.

                        Could it have anything to do with the enctype?
                        • 9. Re: Email Form Not Collecting Data
                          dreamer spiderwoman1 Level 1
                          It's working! Yay! Ichanged the enctype to one of the options in the drop down menu (application/x-www-form-urlencoded.) GoDaddy's article didn't mention anything about the enctype, and when I called them they were clueless.

                          Kate
                          • 10. Re: Email Form Not Collecting Data
                            Level 7
                            You could actually remove the enctype.

                            --
                            Murray --- ICQ 71997575
                            Adobe Community Expert
                            (If you *MUST* email me, don't LAUGH when you do so!)
                            ==================
                            http://www.projectseven.com/go - DW FAQs, Tutorials & Resources
                            http://www.dwfaq.com - DW FAQs, Tutorials & Resources
                            ==================


                            "dreamer spiderwoman1" <webforumsuser@macromedia.com> wrote in message
                            news:g9elsr$m8$1@forums.macromedia.com...
                            > It's working! Yay! Ichanged the enctype to one of the options in the drop
                            > down
                            > menu (application/x-www-form-urlencoded.) GoDaddy's article didn't
                            > mention
                            > anything about the enctype, and when I called them they were clueless.
                            >
                            > Kate
                            >

                            • 11. Re: Email Form Not Collecting Data
                              bregent Most Valuable Participant
                              >GoDaddy's article didn't mention anything about the enctype, and when I called them they were clueless.

                              Note: They are clueless even when you don't call them :)
                              Good marketing, bad product
                              • 12. Re: Email Form Not Collecting Data
                                Level 7
                                Good marketing? Let's just say it's effective marketing within their target
                                demographic.

                                --
                                Murray --- ICQ 71997575
                                Adobe Community Expert
                                (If you *MUST* email me, don't LAUGH when you do so!)
                                ==================
                                http://www.projectseven.com/go - DW FAQs, Tutorials & Resources
                                http://www.dwfaq.com - DW FAQs, Tutorials & Resources
                                ==================


                                "bregent" <webforumsuser@macromedia.com> wrote in message
                                news:g9epa9$42p$1@forums.macromedia.com...
                                > >GoDaddy's article didn't mention anything about the enctype, and when I
                                > >called them they were clueless.
                                >
                                > Note: They are clueless even when you don't call them :)
                                > Good marketing, bad product