0 Replies Latest reply on Feb 19, 2009 7:17 PM by (michaelaprince)

    Adobe Crashes when using snapshot

      Hi, I am using adobe reader 9 and everytime i select the snapshot tool and then select something adobe crashes. Below is what windows gives says.

      For any help I will be eternally grateful.

      Problem signature:
      Problem Event Name: APPCRASH
      Application Name: AcroRd32.exe
      Application Version:
      Application Timestamp: 4850f0a3
      Fault Module Name: StackHash_89a4
      Fault Module Version:
      Fault Module Timestamp: 00000000
      Exception Code: c0000005
      Exception Offset: 90ff629e
      OS Version: 6.0.6001.
      Locale ID: 1033
      Additional Information 1: 89a4
      Additional Information 2: 7e6d98bbcd87bdad5b401cd092f2ca3a
      Additional Information 3: 0936
      Additional Information 4: 96db3dc1663458176b49b7aa7d043de8