I don't know why the code page file was missing on your system; it probably got accidentally deleted.
In such cases the easiest way is to perform a repair install of Adobe Reader (from Add/Remove Programs).
Repair or uninstall/reinstall does not work.
Are you suggesting that this is Installer issue??
Have you tried it yourself??
> Repair or uninstall/reinstall does not work.
Could you be more specific - what exactly happens? Does it not restore the missing file, or any other problem with repair/uninstall/reinstall?
I'm having the same problem on my computer (Lenovo X301, Vista SP1-NL) with the Dutch version of Reader 9. I can't find any CP949.TXT file on my computer however. The system just doesn't respond anymore if I try to open a specific PDF-file. The PDF-file opens normally on a XP-system with Reader 7.x.
As you suggested, I repaired from Add/Remove Programs.
Based on your response, I was expecting CP949.txt to show up in C:\Program Files\Adobe\Reader 9.0\Resource\TypeSupport\Unicode\Mappings\win folder, but it did not.
For ***** and grins, I uninstalled and installed adobe 9 again. and that CP949.TXT was not in C:\Program Files\Adobe\Reader 9.0\Resource\TypeSupport\Unicode\Mappings\win folder.
link to cp949.TXT.
Copy the content to text editor and save it as cp949.txt
Yep, that helps, but only once though. Next time I open a similar PDF my system hangs just the same...
Can you send me the pdf file? or provide a way for me to download it from somewhere? I can try to see what is going on.
You can find the PDF's at:
I was able to open both the pdfs without any issues. Have you tried using process monitor to see where it hangs?
Where can I find the process monitor?
Problem persists. Taskmanager/process doen't give a clue. The system just completely freezes. What I did find out was:
- I can only see the downloaded CP949 and CP932.txt files when I click on "compatibility files" ("Compatibliteitsbestanden" in Dutch) in the explorer view
- when opening the CP949 or CP932.txt files, the carriage return on each line misses. When viewed on the internet, this is not the case.
I'll experiment some more...
Copying the CP-content from the internet into a new .txt file so it looks right, doesn't change anything.
I have the same problem with some specific PDF files. For more than 90% it hangs when opening the file, but sometimes it works (with the same file).
The workflows where it sometimes worked:
a) Loading the PDF, the reader is started the first time and displays license dialog.
b) The reader was already runing and file is loaded with Drag&Drop or File/Open in the Reader
But most times it does not load.
I could not find out which file is missing or trying to be opened. So I tried with the CP949.TXT.
I found no CP949.TXT in Reader 8 installation, so I took it from the link, pasted into notepad and stored in the respective directory
C:\Program Files (x86)\Adobe\Reader 9.0\Resource\TypeSupport\Unicode\Mappings\win\
Now it seems to work fine, opening PDFs with double click from exporer.
But why did Adobe Reader 8 not have the TypeSupport directory at all?
Even when having found a fix (hack?), I think I did not understand the cause of this problem.
Have you tried installing the 9.0 language font packs? The "real" CP949.TXT is correctly installed by the Korean language pack.
By the way, we have the same problem with reports generated using the same rendering tool.
The properties on the original problem PDF http://twop.gorodok.net/PDF.PDF are the same as on ours: PDF 1.3 Data Dynamics ActiveReports for .net
I have the same problem. Have you found any fix or workaround in addition to copying the CP949.txt manually?
Adobe, are you monitoring this forum? Can you do something?