1 Reply Latest reply on Mar 20, 2009 9:03 AM by ~graffiti

    Cannot create pdf files anymore

      Yesterday the 19.03 I could create pdf files. An update was downloaded automatically yesterday evening and I can no longer create pdf files (as of the 20.03) I have tried creating pdf files from various applications like word, power point, outlook, etc, etc without success

      I am using Vista and the version of acrobat is 8.1.4. I have tried help, repair acrobat installation and, help check for updates. This has not cured the problem

      I have also surfed the internet without being able to find a solution

      Can anyone help?

      Cheers Gareth

      System Info

      Available Physical Memory: 1486880 KB
      Available Virtual Memory: 1851476 KB
      BIOS Version: Sony - 20080605

      Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
      Version: 7.00.6000.16386 (vista_rtm.061101-2205)
      Creation Date: 2008/01/21
      Creation Time: 02:23:50

      Default Mail: Microsoft Office Outlook
      Version: 1.0.2536.0 (vista_rtm.061101-2205)

      Graphics Card: ATI Mobility Radeon HD 3400 Series
      Check: OK

      Installed Acrobat: C:\Program Files\Adobe\Acrobat 8.0\Acrobat\Acrobat.exe
      Creation Date: 2008/12/28
      Creation Time: 18:38:18

      Locale: English (United Kingdom)

      Name: ATI Mobility Radeon HD 3400 Series
      Resolution: 1600 x 900 x 59
      Bits per pixel: 32

      OS Manufacturer: Microsoft Corporation
      OS Name: Microsoft Windows Vista
      OS Version: 6.0.6001 Service Pack 1
      Page File Space: 4194303 KB
      Processor: x86 Family 6 Model 23 Stepping 6 GenuineIntel ~2260 Mhz
      Temporary Directory: C:\Users\Gareth\AppData\Local\Temp\
      Time Zone: GMT Standard Time
      Total Physical Memory: 2097151 KB
      Total Virtual Memory: 2097024 KB
      Windows Directory: C:\Windows