1 Reply Latest reply on Jul 15, 2009 1:18 PM by SPDLanders

    Unable to open pdf files using Internet Explorer and Adobe 9.1

      We are unable to open any/all pdf files in Internet Explorer 6 or 7 using Adobe Reader 9.1 on Windows XP SP2.

      The error message is that IE has a problem and sorry for the inconvenience.

      Clicking "OK" closes IE.

      We did not have any issue with Adobe Reader 8.1.

      What we did to date:
      1. Uninstall Adobe Reader 9.1
      2. Run Windows Clean Utility to remove any remnant of Adobe Reader 8
      3. Re-install Adobe Reader 9.1

      Any other suggestions?

      Need to have this upgrade.