13 Replies Latest reply on Mar 31, 2008 5:37 PM by (Ava_Remotiz)

    Error 1402 with Vista: I cannot install update 8.1.1, neither I can uninstall the version previous

    Level 1
      Hi!. Using Windows Vista Home Basic and to try to install the update to AReader 8.1.1 could not be completed the installation. Reporting System Error 1402:
      --------------------
      Error 1402. Could not open key:
      HKEY_LOCAL_MACHINE\Software\Classes\CLSID\ D38406DA-E8AA-484b-B80D-3D3DBCC2FB2 | Verify that you have sufficient that you have access to that key or contact your support personnel.
      ----------------------------
      Please, does anyone could help me with this problem? What should I do? , How to be solved?

      I would appreciate any help.
      Thanks!