12 Replies Latest reply on Jul 7, 2008 8:56 AM by (Robert_Lee_Anderson)

    Reader 8.1.1 gives error message and won't open

      I have Acrobat Reader 8.1.1 installed. When I try to open a .pdf file on a web site with Internet Explorer after a few seconds of the file trying to load I get the message that Reader has encountered a problem and needs to close. I am offered the option to send an error report which I do. After the report is sent and that window closed IE is frozen and must be closed using Control>ALT>Delete. Tried uninstalling Reader and reinstalling but problem persists.