3 Replies Latest reply on Mar 5, 2008 11:55 AM by (David_Thomson)

    Cannot open Reader 80. or uninstall or re-install over existinge 8.0

      Here's the window message I get when I try to open Reader 8.0, "Problem with Shortcut" Then in the window, "This patch package could not be opened. Verify that the patch package exists and that you can access it, if not contact..."

      I get the same message when I try to uninstall through Add or Remove Programs in XP Pro.

      When I try to download it over the existing install I get a message telling me "Adobe Reader 8.1.2", "Error 1714. The older version of 8.1.2 cannot be removed. Contact your technical support group."

      Please help.