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P.S. I am using a PC with Windows XP Home and Office Professioal edition (just in case any of that makes a difference to what i do next.)
That's Microsoft's tool. You should ask them.
Can you try to download it again, perhaps to the C:\ drive rather than the Desktop? Delete the Desktop download, then open Windows Explorer, and run the installer from the C:\ drive.
P.S. do you have administrative privileges on your system?
Thanks all. I have now managed to solve my troubles with this program.