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Hmm - this is very unusual. I have installed the Japanese font pack on countless computers, and I have never seen such a problem.
If I were to experience this problem, I would try the following
- uninstall the font pack from Add/Remove Programs (Japanese Fonts Support For Adobe Reader)
- uninstall Adobe Reader
- reboot, if asked to
- reinstall Adobe Reader
- download the font pack from http://www.adobe.com/products/acrobat/acrrasianfontpack.html (make sure that the font pack version matches the reader version, i.e. font pack version 8 for reader 8.1.2)
- install the font pack
If all this still fails, then we'll have to come up with new ideas.
Thanks for your suggestion, but I'd already since tried this too.
I've kind-of got around this by uninstalling everything, and simply downloading what is supposedly the Japanese version of Adobe Reader.
At least now I can view the PDFs ok. I'm still not satisfied that I haven't been able to resolve my initial issue.
There is one more thing you could try: Control Panel | Regional and Language Options | tab Advanced; set the 'Language for non-Unicode programs' to Japanese.
If that doesn't work (with the English version of Adobe Reader), then I am out of ideas.