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I surely hope you get an answer to this. I could have written your request. I'll be watching and hoping for an answer.
Download and try the MS Installer Cleanup script.
thanks graffiti, my problem has been solved.
I guess I am not as smart as I should be but I can not find "MS Installer Cleanup script" on Microsoft's web page doing a search.
What is the file name and how do I run it?
You can start here...
THANK YOU VERY MUCH!!!!!!!!!! This has solved my problem..
You're welcome. Glad it worked.