Since we've upgraded to the latest version of Reader, 8.1.2, some of the files won't print. For example, this morning I got two PDF files in the same email, they both opened in Reader, but only one of them prints--sending to a Canon ImageRunner 5570 printer/copier/fax machine. I'm not getting any error messages on my computer, it just doesn't print?
If I save a copy of the unprintable PDF to my desktop, then open in Acrobat 6.0 Standard (older version I know), it prints fine to the same printer.
Does anyone know what's going on here? Best, David.
We've been having the same problems printing to a Canon ImageRunner 4570, 8.1.2 won't print but 6 will. We can print to our other HP printer fine from 8.1.2, so it seems to be specific to the Canon. Tried printing from a shallow folder structure, but that hasn't seemed to have helped. Anyone heard if this is unique to the Canon printers? Thanks - Mike