0 Replies Latest reply on Mar 27, 2008 11:36 AM by (Carole_Grace)

    HELP!!! Suddenly unable to open .pdf in IE6 or IE7

      Every .pdf I try to open, results in a new window with the deadly red X in the corner. I tried uninstalling Reader 8.1.1 but I get the message: "The installation source for this product is not available. Verify that the source exists and that you can access it." Since I'm the system administrator, access should not be the issue. Most times I can get around the problem by saving the file to my computer....but some forms won't allow that (like the ones at the Department of Revenue for WA state.

      I really need to know how to fix this problem....it is costing me time every day....today I had to call the Dept of Revenue and have them fax me the form.......very time consuming.

      Thank you. Carole Grace

      PS Upgraded to IE7 hoping the problem would stop but it didn't....