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I have had the exact same problem with Firefox. It happens intermittently when I open a pdf. Never had the problem before installing SP1. I am running Vista Business.
Hmmm. I noticed that I can usually open the same PDF by typing its URL into the address line. However, when I try to open the PDF by clicking on a link on a page (in one case, it opens a new tab) it crashes EVERY time.
Anyone from Adobe monitor these forums?
Same lock-ups happening here on Vista Home Premium SP1, but not necessarily when using the browser plug-in. It happens to me with about 10% of my locally-stored PDF files, and have now lost enough work that I just uninstalled Reader completely until there is a fix.
And the same lockups on Vista-64 Business, SP1. It really sucks.
I have tried reinstalling Reader but same problem. It seemed to occur less frequently when I changed printers and I thought it might be a printer driver conflict but my system just crashed again when trying to send a PDF as an attachment in MS Outlook 2007. The crash is so bad that even the Caps Lock on the keyboard won't function.
I have taken Adobe off my machine and am running the free reader from Foxit (I also found a free Outlook preview reader that works with Foxit). They seem to be working without any further crashes, but I will have to wait and see....
Doran, thanks for the lead to Foxit. It seems to fix the problem. I wonder when Microsoft and Adobe will figure out what's happening..?
Solved! I posted what I did here: http://forum.notebookreview.com/showthread.php?p=3302386#post3302386
> Solved! I posted what I did here:
I don't see a solution (other than what was suggested here about Foxit Reader).
Hm, it's there.. maybe you needed to scroll up?
Here's a repost:
Under Vista, opening some PDF's can crash Adobe Reader 8.1 so badly that the entire computer can freeze up and only a hard reboot is possible. The conflict is threefold: Reader's GPU acceleration, Vista's UAC, and temp folder security.
I fixed it by adjusting the following in Reader's preferences (not all steps may be necessary):
Automatic Default Page Layout
Automatic Default Zoom
Hardware rendering for legacy video cards
PDF browser plugin, fast web view (irrelevant to this, though)
Preferred Media Player (.i.e., set to Windows Media Player)
Verify signatures when opened
Check spelling when typing
External content (off by default, I think)
***Also, adjust the properties for AcroRd32.exe to run in compatibility mode for Windows XP SP2.
Yes, I didn't scroll far enough.