11 Replies Latest reply on Apr 30, 2008 9:56 AM by ~graffiti

    HARD CRASH Windows Vista SP1

      Not sure if this is Adobe's issue or not, but ever since installing SP1 on my Windows Vista Business machine I get hard crashes _sometimes_ when I try to view a PDF file in IE7. I say _sometimes_ because it doesn't happen every time, but it's now happened 3 times this week. I say "hard crashes" because the O/S just stops - no Blue (or any other color) screen of death: the machine just stops responding to input: the mouse pointer will not move, caps-lock and num-lock do nothing; the display keeps going (screen doesn't go blank or black or anything else - just stays the way it was before the crash). I have to hard-reset the computer to get it back.

      Ideas?

      TIA,

      Owen