0 Replies Latest reply on Mar 29, 2008 5:00 AM by (Rob_Burns)

    After installing Adobe Reader 8.1.2 system restarts and freezes

      After installing Adobe Reader 8.1.2 system restarts and freezes (hangs, locks up)

      I have Windows XP SP2, plenty of spare disk space and Adobe Reader 8.1.1.

      The 8.1.2 Reader appeared to install OK and asked for the system to be restarted. When I accepted this it shut down and rebooted as expected,
      but just before it was fully restarted it froze and I could do nothing.

      I pressed the power switch and tried again but the same thing happened again.

      To get back to a usable system I had to boot in safe mode and go back to a restore point.

      I don't know if this is relevent but it stopped just before Nortom firewall usually starts.

      I am keen to install the new version because of the security fixes.

      Can anyone help?

      Thanks in anticipation