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Can someone help me on this please?
I have tried removing Adobe Reader, re-install it but doesn't help. Secure documents do open sometimes but fail again. I have even tried removing Adobe Reader using MSI Cleanup Utility, no use.
The problem seems to be in the imapdb.dll. An error report is generated by Windows XP but it is rather large to fit in here.
I also Trend Micro Anti-Virus tool and it may have something to do with it is what i feel.
Any help on how to solve this will be great.
My problem is similar to Kripaludas. It seems up until yesterday I was able to open my secure documents. I actually can still do that to ones saved to file but I was burning our project onto Cd yesterday and when I went back to test the Cds, it was so slow to load and more often it froze and like poster Kripaludas, Microsoft sent me off to download 8.1.0. That didn't solve the problem. I am using Adobe 7 to create on Windows Home XP. Deadline is end of this week. Thanks, Denise
I have now saved to disc an unsecure version of the document. This didn't change the situation. Denise