3 Replies Latest reply on Mar 31, 2008 2:12 PM by (Gold)

    Adobe Reader Crashes while opening Secure PDF Documents

      Hi,

      I have Adobe Reader 8.1.2. Up until today, i was able to open secure PDF documents without any issue. Suddenly, it started to give me errors, saying "Adobe Reader has encountered a problem and it needs to close. I have to tell Microsoft" and so on...

      I tried re-installing 8.1.0, secure documents opened a few times and then the same problem returned. I can open normal PDF documents but the problem is with the secure ones.

      Rebooting, re-installing again didn't help.

      What could be the issue and how to solve it? I have Trend Micro Antivirus s/w but i always had them all these days and everything was fine.

      Thanks
      anand