2 Replies Latest reply on Apr 2, 2008 11:00 PM by (Aandi_Inston)

    Urgent - Adobe Reader 6.0 rendered inoperable after download of 6.0.1

      ME Window system
      Home PC: 7.83 GBs capacity: 3.90 GBs used; 3.92 GBs free
      Adobe Reader 6.0 was opening up files and transfering files on drives until the 6.0.1 update download 5 days ago corrupted the Reader.

      Problem:
      1. The following screen opens when attempting to both open a pdf file and to remove the 6.0.1 [to download anew]:
      "This file does not have a program associated with it for performing this action. Create an association in the Folder Options control panel."

      2. When attempting to install 6.0.1 again this a m, a repetion of a 2nd screen seen before showed up:
      "error 1408 - Could not get subkey names for key installer/products/
      68AB67CA771473301B7440A0000000010"

      I found no:
      1. support/knowledgebase for error 1408
      2. Adobe telephone support available
      3. mention of my topic on the forum screen

      Need solution fast. Work has come to a standstill.

      r.