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I have the identical problem...YToshiba laptop winxp, can't open web pdf's, can't uninstall with ctl pnl add/remove
What happened when you tried the suggestions in the 9th topic in the list?
the 9th item is " Error "1635: This patch package could not be opened" when you install Acrobat or Reader"
I'm not sure what your are asking me. I have ver 8.1.1 installed.
I appreciate your help but I'm not sure I'm following your suggestion.
I can not "accept" the Adobe reader info. Clicking on it does nothing and I am unable to download pdf files.
Adobe Reader 8.1.1 has been "Corrupted"
Adobe Reader 8.1.2 is supposed to remedy this
1. Open Browser and Type "WINDOWS INSTALLER CLEANUP UTILITY"
2. When "Results" appear, look for "support,microsoft.com DESCRIPTION OF WINDOWS INSTALLER CLEANUP UTILITY"------Click
3. When page opens,Scroll down to "DOWNLOAD THE WINDOWS INSTALLER CLEANUP UTILITY PACKAGE NOW" (Read instructions or not)
4. When "File Download-Security Warning" box appears--Click-"RUN"
5. After download completes, Open "Programs" and look for "wINDOWS INSTALL CLEANUP"---Click to open
6 When "Box" appears, find 8.1.1 (or) Adobe 8.1.1---Click (HIGHLIGHT)
CAUTION-CAUTION----DO NOT HIGHLIGHT ANY OTHER PROGRAM
7. At bottom of "BOX' Click--"REMOVE"
8. Go back to "PROGRAM"-"ADD/REMOVE Programs"--Adobe Reader should have been removed.
9. Download Adobe Reader 8.1.2
Thank you very much Carl! Your answer for removing Adobe 8.1.1 worked.
Carl, great job fixed my problem also.....Jim
thank you, very informative, very useful and the solution works.
HELLO KARL - I USE WINDOWS XP PROF AND HAVE TRIED FOR WEEKS TO GET RID OF ADOBE SO THAT I CAN RE INSTALLL IT. I HAVE TRIED EVERYTHING AND I MEAN EVERYTHING TO NO AVAIL. I HAVE ALSO FOLLOWED THE INSTRUCTIONS YOU GAVE TO JOHN, JAMES AND MIKE BUT AFTER FOLLOWING STEP 1 - THE SYSTEMS ICON APPEARS AND THAT IS THAT.
I WOULD BE REALLY REALLY GRATEFUL IF YOU CAN GIVE ME ANY TIPS.
Thanks a million! You saved me from premature baldness.
I,m not sure I understand what "systems Icon" you refer to.
I use "Internet Explorer" Browser and "GOOGLE"--after connecting to the Inter-net I just now typed in "WINDOWS INSTALLER CLAEANUP UTILITY"
and the "results" came up- first (Top) result was"support,microsoft.com DESCRIPTION OF WINDOWS INSTALLER CLEANUP UTILITY"
Hello and thanks for the reply. I just tried again and after typing in WINDOWS INSTALLER CLEANUP UTLILITY (connected to internet) - again I got an icon titled "system" which doesn't open when I click on it but in the main browser shows C/: Documents and settings/Roberto/WINDOWS/settings
I use Internet Explorer and Google too and am trying to get rid of Adobe 8.1.1.
I hope that you can help.
Hello again and sorry to be a pest - the icon "system" is actually empty.
>Hello and thanks for the reply. I just tried again and after typing in WINDOWS INSTALLER CLEANUP UTLILITY (connected to internet) - again I got an icon titled "system"
Sounds as if you aren't actually downloading the Windows Installer
Cleanup Utility, just typing this into a random window. Have you tried
This removed reader from add/remove programs but reader icon still on desktop and is still functional. any suggestions? thanks
this did remove reader from add/remove programs but it is still installed on my computer and functional. any suggestions?
thanks for the help
>This removed reader from add/remove programs but reader icon still on desktop and is still functional. any suggestions?
You mean you ran Microsoft Windows Installer Cleanup? That is what it
is designed to do (make sure you read the info that comes with it,
this is important stuff). What you do now is reinstall it and then
uninstall it properly.
To Uninstall Adobe Reader 8.1.1
Follow this link (or cut and paste)
Solution 4: Run the Microsoft Clean Up utility before you install Acrobat or Adobe Reader.
Follow the direction and you will successfully uninstall this program. Once removed from your system you can install the new version of Adobe Reader.
My hero - it worked!! thank you so much. I had been typing the words in the Start/Run box instead of the internet browser. Adobe 8 is now working perfectly.