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You sure that wasn't "1714"?
If it was, there's a permanent topic towards the top of the thread list calling your name.
Thanks, I downloaded the MSICuu2 utility and adobe did not show up there. I think that I have deleted all adobe info on my computer but whenever I try to reinstall 8.1.2 I get that error message.
When I tried to install the 7.0 version, I got the message that a newer version was detected on my computer so could not install.
I have installed foxit and that is working but wanted to try to beat this problem.
I cannot delete adobe reader from my computer. I cannot upgrade to 8.0 because I cannot delete 7.0.5
I am getting the same error, have you found a way to resolve this yet?
I would appreciate any help. I can't locate 8.1.2 when installing
I was not able to resolve this issue and ended up doing something to screw up my computer.
However, I did download Foxit, another pdf program and that is working just fine and is opening up my pdf docs! I don't have the exact website with me now, but try to find it and download. It should work for you. I gave up on adobe.
anyone else get an error msg 1935? it tells me to uninstall whatever part loaded but i can't find it anywhere. thanks! angela
I tried to find at foxit.com and I seem to have gotten lost because
I can't locate a PDF replacement product, can you help me out.
I am also kind of concerned that adobe can't furnish a fix to our
problem, maybe a tool to whipe out all software that has to do with
PDF so we can download 8.1.2.
And apparently many people have this same problem. I just don't have time to pursue it any further.
Angelina...your error is a microsoft error and the solution is on their site. It was also posted in an old thread. Basically the fix if this:
1) In Start- Search Box type "Command Prompt" and enter (don't type quotes)
Right click and select "Run as Administrator"
Then type and enter:
fsutil resource setautoreset true c:\
you should get message "operation completed successfully."
reinsatall Adobe Reader. NO ERRROR 1935
I download and installed adobe reader 8.1.2 with no problem..When it opens to view a file it says" error has occured and must shut down"...............I have shut off firewalls and downloaded, but the same problem exist...IDEAS???? thanks ..Jim windows xp
Have downloaded Adobe Reader8.1.2.
When I try to view a file I get message
"Not a supported file type"
I use Vista
Any suggestions Please
I have tried this solution but when I right click there is no option to run as administrator. Should I actually be following this procedure in the "Download Adobe Reader" process ??
I have also downloaded foxfit but the Post Office (the website that I print labels from) will only accept Adobe Reader....
YIKES!!!!!! Am I really going to have to PAY for Technical Help from
Adobe which is the only help they will offer because Adobe reader is a free download.
Thanks for any other suggestions you may have.
I have done what you have tried and when I went to adobe for help
they wanted to charge so I now when I open a PDF file FOXIT opens
the file up just fine, so I thought why not use this until I upgrade
my PC or they (adobe) come up with a blog or message board which
gives details how to fix this problem.
I can't get into administrator mode either, I haven't been able to
fix that problem yet.
Good luck Betty.
Hooray!! I found my problem to be with Microsoft Updates that had failed repeatedly over the last year.
There is a FREE Tech # at Micro soft (800-936-5700) if your problem
is with Micro Soft updates as mine was.
The tech walked me through all the updates that I needed (This took hours by the way) and finally when I tried to install Adobe Reader it finally worked!! Thanks to everyone who offered other suggestions and I hope that mine will help someone else with this
I was unable to use my adobe reader so I tried to down load 8.1.2 and during installation I get the 1406 error message saying unable to find key. Will not let me finish the installation process? I have also try several clean up utility programs to uninstall a "clean slate" the self help goes into how to modify the registry. I am unable to find the correct path.
Previous ver: Reader 5.0
Active X (current?)
Any help would be great.
Has anybody helped you? I have the exact same problem.
I have the same problem.
I have Windows XP Pro Service Pack 2 and IE 7, and I cannot install Adobe Reader 8.1.2. I got all these error messages: Windows Installer, The feature you are trying to use is on a CD-ROM or other removable disk that is not available. Insert the Norton Antivirus 2005 disk and click OK - (Didn't work.) Error 1714 The older version of Adobe Reader 8.1.2 cannot be removed. Contact your technical support group. Adobe Reader 8.1.2 Setup failed.
When I tried to install msicuu2.exe, Error Message: Windows Script Host Active X component can't create object: 'WScript.Shell' Source Microsoft VB Script Runtime Error.
I edited the registry and remove all versions of Adobe Reader, shut down all software, and still was unable to load Adobe Reader 8.1.2. I contacted my "technical support group" which is HP in India, and they were worthless on this issue. Any help would sure be appreciated as I cannot open any jpg documents.
>When I tried to install msicuu2.exe, Error Message: Windows Script Host Active X component can't create object: 'WScript.Shell' Source Microsoft VB Script Runtime Error.
Windows Scripting Host is a part of Windows that is used by the
Windows Installer Cleanup. It is either broken or missing on your
computer. You can fix it (apparently) by running a simple command, see
http://support.microsoft.com/kb/311269 (look under "RESOLUTION").
Thanks for the help. I had previously found this bug fix for XP on Microsoft's site by searching for the script error message. I have tried to fix it twice, tried redownloading the msicuu2.exe with all security software and programs shut off, and it still won't work. I am not sure my windows installer is working right as it leaves parts of programs on the computer when I remove a program. Some of the ghost listings I have under Add/Remove programs came back when I merged registries with an old one I had long ago. Trial programs HP stuck on the computer look like they are back, but they are not there, only listed in my start menu and under add/remove programs, and who knows where else. I need a cleaner and will be looking for one soon as msicuu2.exe won't do it.
You merged registries? If I understand you right, you may have left
the system in a really bad way. I would recommend starting again with
a clean install of Windows, then reinstall (normally, no "time
savers") all your software.
To do a system recovery as HP calls it would wipe out all the programs, games, etc that I have accumulated for the past 2 years, so that is my last option.
I just got instructions from Microsoft on how to manually install XP Service Pack 3, so if I can get that done and get Adobe to tell me how to fix their reader, I am okay. I think I'll try the FOXITSoftware until Adobe will work. Thanks again for the help.
You should always be prepared to reinstall everything you own; your
hard disk could fail tomorrow. I recommend keeping copies of all
installers on CDROM (obviously, they are at risk if you only keep them
on the hard disk). Be sure also to keep a written record of all serial
Hard disk failures happen regularly (at least to me), they aren't a
rarity. Sorry, I realise this sounds like lecturing, but so often I
hear heartbreaking tales of people who have lost everything because
they don't backup.