1 Reply Latest reply on Apr 12, 2008 11:35 AM by MichaelKazlow

    Missing toolbars in PDFs when using old (5.0) Reader

      One of our clients is still on Reader 5.0 and we are unable to convince him to upgrade. Our PDFs are produced from FrameMaker 7.2 and although they look beautiful in Reader 7.0 and 8.0, our client can't see a toolbar in his version of Reader. F8 doesn't work.

      Although thumbnails appear and offer a print option, our client's focus is to save local copies of various PDFs he opens from our web site.

      Does anyone know a workaround? Due to the client's reluctance to upgrade a stable product like Reader, obviously plugins or add-ons would not be a feasible solution.

      Thanks for any suggestions.
      Gay Alson